- Report: #170018
Complaint Review: T Mobile - Bellevue Washington
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Author Confirmed
Why?
T Mobile
12920 S. E. 38th Street Bellevue, 98015 Washington, U.S.A.
Phone:
800-937-8997
Web:
N/A
Categories:
Business Rating:
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T Mobile ripoff Continued to charge after requesting discontinuence now must pay three months charges plus $200 contract fees Bellevue Washington
After a written request to discontinue service (because I was working part-time) T Mobile continued to bill me for two additional months. Now I owe $170 in charges as well as a $200 contract termination fee. I performed my contractual obligation from August 2004 to August 2005. I was not told by the representative in August 2005 when I called to renew my phone that I would still be liable for the $200 contract fee if I cancelled early. Why should a company be allowed to put a contract fee on cell phone services?! This is all so disreputable, especially since T-Mobile is a mobile telephone subsidiary of Drutsche Telekom, a German corporation. When I called to clear up the problem, I was told by a T-Mobile representative that a collection company would contact me for payment. When they do, I will send copies of the collection letter to the Federal Communications Commission Committee members, T Mobile Washington headquarters and to the headquarters of Drutsche Telekom.
Lana
St. George, Utah
U.S.A.
Lana
St. George, Utah
U.S.A.
