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  • Report:  #554783

Complaint Review: T - MOBILE - Dallas Texas

Reported By:
Dave - Galveston, Texas, United States of America
Submitted:
Updated:

T - MOBILE
po box 660252 Dallas, 75266 Texas, United States of America
Phone:
1-800-937-8997
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?

I signed up for a USB Stick from T-MOBILE and they told me it would be about $55.00 a month including taxes. Also I had a 30 day window to return it with no penalty.

The first bill came and it was $65.83. I thought the extra was for setup or something, no problem. I just got my new bill and its $158.44. I was told I get 5,000 megabytes a month for the $49.99 but I went over by 400 megabytes so they added almost $100.00 to my bill.

The girl at the T-MOBILE store who sold it to me told me I could download stuff from the net for 24 hours a day for 30 days and not go over the 5,000 megabytes Im allowed but it seems she was wrong.

Ive had my phone service with this company for three years now and tomorrow if they dont adjust my bill when I go to the store they can do what they want but Ill not pay them another dime for anything.

Be careful when dealing with them.

 

 



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