- Report: #813425
Complaint Review: T-Mobile - Internet Internet
Reported By:
LP -
Atlanta, Georgia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
T-Mobile
Internet, Internet, United States of America
Phone:
18009378997
Web:
tmobile.com
Categories:
Business Rating:
(0)
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T-Mobile TMobile Unethical billing Internet, Internet
Cancelled service with TMobile. I had an agreement for a Corporate discount for many years. Noticed my final bill did not have the corporate discount applied. I spoke to a rep as well as a supervisor and both replied that the corporate discount is not applied towards the last bill. I asked where this is documented in the term and conditions and they said this was not. Tmobile can verbally change or decide on when to change terms as this is a courtesy they offer to companies. It's poor business and service to communicate that this is how they handle business and furthermore unethical. It's ashamed this company does business this way.
