Lala
Wichita,#2UPDATE Employee
Fri, May 29, 2009
cancellations are ONLY handled over the phone. not at a store or online. and since t-mobile bills a month behind, you will always get 1 final bill after the cancellation. this is because we bill in 30 day cycles. meaning you use the service for 30 days (because we can't predict usage min, overages, downloads, etc) and then the bill for that usage will be due the following month. so say your cycle starts on the 8th of each month (lets say march) and ends the 7th of the following month (april) and what us used between those days would be billed and due in may. if not a full bill cycle then your final bill would be prorated. next time, with any cell carrier, call customer service to cancel the service.
Ashley
Springfield,#3Consumer Comment
Wed, May 27, 2009
they could, in theory, report you to all the credit agencies and potentially turn yuo over to debt collectors and try for a judgement against you. I would start keep meticulous records of all your conversations with them. Including yoru cancellation notice and the record of your 10$ payoff. When they report you, dispute the claim on your credit and dispute it with any bill collector they turn you over to.