- Report: #1389517
Complaint Review: Tacassets - Austell, Georgia
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Tacassets
7800 The Bluffs, Ste C Austell,, 30166 Georgia, USA
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Tacassets Ibex Through Facebook stated you get a ibex mug for just the shipping cost of 6.95 that was July 5 on the 15 charged 39.99 on my account returned mug no reimbursement Austell, Georgia
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I saw an add on Facebook for an Ibex mug stated you just pay 6.95 for your mug. I ordered it on July 5th they took the money out of my account. Then on July 20th they took 39.99 out of my account. When I got connected to them they said that it was a trial for the mug and that's why I was charged. I informed the service person that I felt they were doing false advertising and I wanted to return the mug. They said we can give you a discount. I said no just let me return it. They then gave me a return number and said it had to be returned within 15 days. I sent in through the USPS and according to the tracking number it was delivered on July 20. I still have not been reimbursed.
