- Report: #1090233
Complaint Review: Tampa Singles - Tampa Florida
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Author Not Confirmed
Why?
Tampa Singles
3030 N Rocky Point Dr W, Suite #665 Tampa, 33607 Florida, USA
Phone:
813-264-1000
Web:
tampasingles.com
Categories:
Business Rating:
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Tampa Singles tampasingles.com Violation of Consumer's Right To Cancel Tampa Florida
On January 30th, 2013 I entered into an agreement with Tampa Singles for them to provide dating services according to an interview, a questionnaire and certain "level" of service. I gave them a downpayment and the balance would be spread out in monthly payments.
I exercised my right to cancel the agreement, according to their cancellation policy guidelines, within 3 business days, by phone. After calling a second time to follow up on my cancellation, an amazingly rude secretary simply stated that according to the contract I owed them the balance of money. Not only did they provide any services whatsoever, but they were even breaching their own cancellation policy. I reiterated to her, that I followed their cancellation guidelines and that I wanted to have the agreement cancelled. Her answer was that no matter what, I would have to pay (No matter seems to meant that they can violate my consumer rights and further take money from me in return for nothing).
Then in August I received a letter from a collection agency representing Tampa Singles, requesting payment of the supposedly outstanding balance, plus interest. What an outrage! This is the worst case of fraud I've ever been subject to.
I requested from the collections agenct a detailed list of the specifics of what they say I owe, including what services support the debt claimed by them. their response is a copy of one page of the contract, including the Right to Cancel paragraph as mentioned before, clearly stated.
I've read about similar stories in the last couple of months and can't but wonder how these people are still in business. I would like to recover my downpayment and have this collections agency cease and desist harrasing me and participating in this fraudulent action. They are not serious people and I am glad I cancelled right on time as i can only imagine what kind of service these unscrupulous and dishonest fraudsters provide, if any. This is a major Scam.
