Complaint Review: Target - Chicago Illinois

If a certain store bought items in bulk quantity anticipating a consumer need for such items - then could not sell these items they would put them in the "sale" rack for after session items It is simple economics - supply and demand Robert is right as is others who posted here You do not like it shop elsewhere From the YUPPIE in DALLAS Stacey

Each individual store does its own clearance, and at different rates. However, I don't recall seeing a size small go on clearance before a size large of the exact same item. The one exception to this would be women's sizes. Women's and Misses are considered two different departments for all intents and purposes. This is part of the reason why they are seperated. I know absolutely nothing about you, so please do not take offense about this at all, but if you are a size 20, and the size that was on clearance was a size 4, then I completely understand why one would be clearanced and not the other. However, if you are a size 10, and the clearanced one was a 4, then I understand why you are upset. I have never worked in softlines, though I have worked in a clothing store before, and I have never encountered this happening, other than the example I provided. The one other option (which is a stretch, I know) is that the item that was on clearance was returned from another store. As I said, each store does its own clearance, so if store A put this item on clearance, and someone bought it, they would pay that price. If they decided they didnt' want it, and returned it to store B, it may sell for full price still. If the cashier does not check the actual price, they would put it out on the floor on a clearance rack with the clearance sticker still on it. When a guest would go to purchase the item, it would ring up at full price because that is what it is in the system for. I used to work at guest service and saw this happen several times by cashiers who were not trained enough. I dont' know the full situation of what you went through, so these may not have been it at all. That being said, that does not give the guest service team any right to be rude to you at all. At my store, we would most likely have given you the 30% off anyways--it's not worth arguing over. I fully understand why you would not want to shop at Target anymore. The first thing you should do is call that target and ask for the LOD (Leader on Duty) and explain exactly what happened. If you have the receipt or remember the date, time, and names of employees that would help a lot as well. One of the Target's I sometimes go to has crappy employees, but it just means they weren't trained very well. Good luck!

From the OP: "..All the others stores I've went to mark down a certain item in all sizes and colors..." While I don't know all of the other stores that the OP shops at, but I can speak from experience that this is not the case. For example you have a basic shirt style that comes in various colors. During the summer they will have "summer colors" such as yellow. At the end of the summer they start getting in "fall colors" such as brown. Well in August when they are trying to clear out the summer clothes they will mark down the yellow shirts, but the brown shirts will be at regular price. Then in Spring it will be the same thing but they will mark down the brown shirts, with the new yellow shirts at regular price. Now if a store gets in 12 of each XS-S-M-L-XL, after a few months they have no S-M-L but 10 XS and XL, they could mark down all sizes but you would only see XS and XL left. So it could be a matter of perception. As I said I don't know the exact case of the OP, but because just because they mark down certain sizes/colors the point is that this is not discrimination. Because other stores could do the exact same thing by not buying as many as a certain size and color. From our example a store could buy the same 12 S-M-L sizes, but only 2 XS and XL shirts. By your logic since they did not purchase the sizes evenly would that be discrimination or business?

Target can choose what merchandise they want to mark down. Obviously, they're going to mark down products they have an overage of or things that don't sell very well. This is common sense. Comparing Target to all of these other stores is pointless. Different stores, different rules. If you don't like that; shop somewhere else. This is far from discrimination. If they weren't letting minorities work or shop in their stores; that is discrimination. Your "crack" comments are stupid, by the way. I think the only reason you're mentioning drugs so much is because you do them yourself. Considering your spelling, punctuation, and grammar, I wouldn't be surprised.

Well, Bill, I'm assuming that you're talking about me when you mention the "law". I was just offering a possible explaination to what happened to Kim, so I don't think you need to take that mean tone with me. As for my appearance and career path, not that it's any of your business, but I manage the medical coding department at a major hospital and have done so for twelve years; I don't work for Target. I make $75K annually; I don't have any tattoos, and I'm not a drug addict or an ex-con. Any other questions?

then why has target's profits gone down 4% when walmart has gone up? funny how every other store, be it walmart, old navy, kohls, american eagle etc (screw you i'm not a yuppie and i'm proud of it) will have every size and color of the same item on sale, and will honor the advertised price and not give you EX CON CRACK SMOKER ATTITUDE. but not target. even their corporate offices are smoking crack if they think doing that will help them get more profits BECAUSE IT'S NOT HELPING HAHAHAHAHAHAHA SO SHOVE IT!!!!!!!!!!!!!!!!!!

you think your the law and want to be the law. too bad you're just a peon cashier at target who pretend they're much more important than they really are. do you have all these ugly ghetto tattoos on your neck and forearm? go back to ringing people up and smoking crack during break. maybe someone will file some false customer service complaints and get you fired. or maybe a yuppie suv will run you over one day. target should stop hiring people who are obviously ex cons who don't know what they're doing.

Find what I want - get in and get out I never buy clothing there because I am a YUPPIE who buys my clothes from Neimans, Dillards, Highland Village Ralph Lauren etc Anyway - they have good prices on games for the kids and other items that I could buy at other stores that are priced much higher If you do no like Target may I suggest the 99 cent store

The reason they only mark down certain sizes is because they have an overage of a particular size. It's not discrimination, it's business.

I DON'T THINK ANYONE FROM TARGET WILL READ THIS. TOO BAD BECAUSE I WAS ONE OF THE MOST LOYAL SHOPPERS EVER WHEN I FIRST BECAME ACQUAINTED WITH THEM IN 1981 WHEN I WAS LIVING IN DALLAS, TEXAS. THEY HAD AMAZING QUALITY MERCHANDISE FOR GREAT PRICES AND I WOULD SPEND ABOUT ONE-THIRD OF MY PAYCHECK EVERY TWO WEEKS THERE. I WOULD LOAD MY SHOPPING CARTS FULL! I WANTED TO APPLY FOR WORK THERE AND LEARN HOW THEY DID IT. SOMETIME BEFORE I LEFT DALLAS, I THINK IT WAS IN ABOUT 1987 OR SO, I WENT IN THE MERCHANDISE WAS WAY OVERPRICED, THE EMPLOYEES WERE RUDE AND INCREDIBLY INSULTING -- MUCH RUDER THAN THEY HAD TO BE! I HAVE JEWISH RELATIVES IN RETAIL AND MY UNCLE ABE HAD A SAYING AND THAT WAS IF YOU CAME INTO HIS STORE WITH $100 AND YOU LEFT HIS STORE WITHOUT SPENDING IT, THAT HE HAD NOT DONE HIS JOB. HE TOOK HIS JOB SERIOUSLY AND NOT ONLY WAS HIS GREAT MERCHANDISE FOR A GREAT PRICE BUT HE ALSO HAD HIS EMPLOYEES VE POLITE AND COURTEOUS AND VERY HELPFUL. NOT AT TARGET. I HAVE $500 IN CASH AND THEY ARE LOOKING DOWN THEIR NOSE AT ME AND STARING AT ME AND TREATING ME LIKE I AM A BLACK PERSON AT A KKK FUNCTION. I HAVE NEVER BEEN BACK EXCEPT A COUPLE OF TIMES TO SEE IF THEIR PRICES HAVE COME DOWN TO A WORKING PERSON'S LEVEL OF AFFORDABILITY. ANOREXIA AND BULIMIA AMONGST YUPPIE WOMEN ACCOUNTS FOR THE SMALLER SIZES AND SINCE FAT PEOPLE ARE CONSIDERED TO BE THE NEW N_WORDS NOW, THEIR CLOTHES ARE SELDOM MARKED DOWN. INDEED, THEY ARE MADE TO FEEL THAT THE FEW UGLY THINGS IN THEIR SIZES THAT THIS SNOTTY STORE CARRIES SHOULD MAKE THEM SPEECHLESS WITH GRATITUDE THAT THE STORE EVEN BOTHERS TO ACKNOWLEDGE THEIR EXISTENCE SINCE THEY ARE SUCH REJECTS AND FREAKS AND OUTCASTS FOR BEING MORE THAN A SIZE ZERO. A SIZE 7 THESE DAYS IS CONSIDERED OBESE! MY ENTIRE FAMILY LOVED TO SHOP AT TARGET BUT SINCE THEY SHIFTED TO THE YUPPIE CLIENTELE AND APPARENTLY DO NOT WANT ANYONE OVER 40 YEARS OLD TO SHOP THERE AND NO MINORITY PEOPLE AT ALL. IT SEEMS TO ME ALL THEY WANT IS WHITE ANGLO SAXON PROTESTANT YUPPIES AND THE REST OF US CAN GO TO HELL. EVERYTIME I WENT BACK TO THEIR STORES, I FELT ANXIETY, DISGUSTED AND ANGRY BECAUSE OF THE WAY WE WERE ALL TREATED AND SO, LIKE YOU,, I STOPPED GOING THERE. I HOPE THAT WAL-MART, BIG LOTS AND K-MART/SEARS KICKS THEIR A** IN THE DISCOUNT RETAILING WORLD -- ALTHOUGH I THINK TARGET STOPPED BEING A REAL DISCOUNT STORE BACK IN THE LATE 1980S IT'S NOT THAT I HATE THIS CHAIN OF STORES, I THINK THEY ARE BOUND FOR A DISASTER IN THIS ECONOMY IF THEY DON'T FIRE WHOEVER THAT YUPPIE SNOT IS WHO IS GOVERNING THIS SUICIDAL MARKETING AND MERCHANDISING POLICY AND DON'T RETURN TO THEIR ORIGINAL STRATEGY. I AM WAITING TO SEE HOW MANY PEOPLE THEY LAY OFF AND HOW MANY STORES THEY ARE CLOSING UP WITH GREAT INTEREST.