- Report: #781659
Complaint Review: Target - raleigh North Carolina
Reported By:
Matt -
Raleigh, North Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Target
7900 Old Wake Forest Rd raleigh, 27616 North Carolina, United States of America
Phone:
(919) 790-1024
Web:
Categories:
Business Rating:
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Target False Advertising raleigh, North Carolina
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This Saturday I was shopping for a new HD tv. Target had a display offering this vizio tv model: E3D470VX for 699.99. I knew this was a great deal. I spent most of my day shopping all over town for a better deal. I realized that was the tv I wanted, so I went to make the purchase. I got home, unpacked the tv, and noticed the instruction manual mentioned nothing about 3D or WIFI capabilities (as the ad offered). Turns out they sold me this tv: E470VA. I figured they grabbed the wrong tv, accidents do happen after all. I get to the store to make the exchange and it turns out they do not even have the model they were advertising... not just in that store/in stock, in any store! I told them I feel like I should be able to buy the advertised tv at the advertised price. The manager pretty much told me it was not her problem and there was nothing she could do.
I ended up buying a nicer tv at walmart, so blessing in disguise. I just feel that Target should NOT advertise something that they dont even carry... especially when it is such a great deal. It was incredibly misleading and having a store manager try to make me feel like I was wrong when they had a false ad was not a great way to end the experience.
Please check out the attached picture. Notice the features listed. When i called the guy at target to discuss the problem he told me he was looking at the ad on the wall and it didnt say 3d or internet connected... my cell phone says otherwise.
I ended up buying a nicer tv at walmart, so blessing in disguise. I just feel that Target should NOT advertise something that they dont even carry... especially when it is such a great deal. It was incredibly misleading and having a store manager try to make me feel like I was wrong when they had a false ad was not a great way to end the experience.
Please check out the attached picture. Notice the features listed. When i called the guy at target to discuss the problem he told me he was looking at the ad on the wall and it didnt say 3d or internet connected... my cell phone says otherwise.
3 Updates & Rebuttals
MLS582
United States of AmericaI need to corect what I wrote
#2UPDATE EX-employee responds
Thu, September 29, 2011
Your picture shows 3D and Internet, therefore (E3D470VX)
There are 2 of Vizio 47"LCD HDTV :
$699.99 CHECK PRICE AND STORE - Clink Here
VIZIO 47" Class 1080p 120Hz LCD HDTV - Black (E470VA)
$869.99 NOT SOLD IN STORES
VIZIO 47" Class 1080p 120hz Internet Connectable 3D LCD HDTV - Black (E3D470VX)
Those are the fact you gave me.Do you need to explain more ?
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mwheeler
United States of AmericaJust to clarify
#3Author of original report
Wed, September 28, 2011
The ad I took a picture of was a display under the tv inside the store, not online.
MLS582
United States of AmericaIt looks like you saw what I did
#4UPDATE EX-employee responds
Wed, September 28, 2011
I did some research at Target.com and found:
Your picture shows 47" for $699
Target has only one VIZIO 47"
("not sold in stores"):
" VIZIO 47" Class 1080p 120hz Internet Connectable 3D LCD HDTV - Black (E3D470VX) "
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