- Report: #1208860
Complaint Review: Tech PC 247 - Walnut Creek California
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Author Not Confirmed
Why?
Tech PC 247
1485 Treat Boulevartd Walnut Creek, California, USA
Phone:
1-800-305-3240
Web:
techzoneus.net
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Tech PC 247, "Tech Zone," techzoneus.net Windows technical support Walnut Creek California
Received call on my home phone on 1/14/15, person calling self "Joseph Smith" represented himself as calling from Microsoft technical support, and since I had just signed up for technical support services directly from Microsoft, I thought that it was too coincidental not to be legit. Using scare tactics he told me that I had numerous viruses/problems and that I had to fix them. He proceeded to tell me I needed their service or my computer would crash. They convinced me to pay for it to the tune of $289.00. It did not install easily, so they told me to restore my computer to day 1. Fortunately I had cloud backup. Once that was done I got nervous enough to uninstall it, and requested a refund, which they did issue. However, they proceeded to then call me several times about the installation or about problems/viruses in my computer, again on my home phone. I really felt threatened and insisted they stop calling. I called Microsoft about the matter, and they were aghast.
I noticed another complaint on this website stating that a "Justin Smith" from Tech PC 247 had called them. I think they are fraudulent since they represented themselves as from Microsoft technical support, and used scare and harrasing taactics. Beware!
