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  • Report:  #287181

Complaint Review: Techon Digital - Nationwide

Reported By:
- Woodhaven, New York,
Submitted:
Updated:

Techon Digital
83 Avenue 0 Brooklyn Ny 11204 Nationwide, U.S.A.
Phone:
877-4259933
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
We purchased a camcorder from TECHON DIGITAL. They have a 21 day return policy so I called them to asked them for an RA# AND Jeff Olsen completley got rude with my wife. Then I got on the telephone and asked him to speak to a supervisor and he refused TO PASS me to supevisor or give me a supervisor's name. The way he tried to help us was by trying to sell us another camcorder and we refused. So, Finally I called back and the same guy picked up and he said if we want to return it that we will have to send them a 98.99 money order and then they would refund our credit card. I asked him why don't you just deduct the difference from the balance and he said that their policy was for the customer to send a money order for the stocking fee and then they would refund us. I never heard of such a thing.

Alejandro

Woodhaven, New York

U.S.A.


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