MovingForward
Wellington,#2Consumer Comment
Tue, December 14, 2010
Those infomercials are real ripoff's...when you call they try to upsell you on a variety of items and/or services. The whole idea is to get your cc number to charge you monthly on something - with or without your being aware of it.
If you actually want the product only, just go to your local drugstore. It is much easier to walk into Walgreens or CVS and just buy the product, Heeltastic foot cream, off the shelf. There is an area in the store usually labeled "As seen on TV" - and you don't have to mess with add on orders or worry about extra charges to your credit card. Best of all, you get the product and use it immediately without waiting for 'processing and handling' by Telebrands and other companies like them.
In the meantime, send something in writing canceling the order. Contact your cc company and tell them you canceled the order and have not received the product. Follow their instructions to credit your account. Most of all WATCH your account in the coming months to make sure that you don't get additional charges for items/services you did not order. A good example of that is a monthly charge for an 'auto' reorder program. Good luck.