- Report: #923558
Complaint Review: Telebrands/WhoKnew - Internet
Reported By:
un-happycamper -
Schiller Park, Illinois, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Telebrands/WhoKnew
7850 Ruffner Ave dept 4000,Van Nuys, California 91406 Internet, United States of America
Phone:
800-777-4034
Web:
www.whoknewbooks.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Telebrands/WhoKnew As seen on TV, Who-Knew Books Much More Than You Bargain For, Hmmm WHO KNEW? Internet
I called to place an order. Of course it's all automated. I placed an order for (2) who knew books. During the order process it says for an additional $14.00 do you want hardcover books? I thought yes, hard cover is better than soft cover . So I said yes. All total should have been like $39.00 Dollars. All the other offers for additional books and additinal whatever they were trying to sell I said NO NO NO. a week later I get 3 boxes of books, each box was its own seperate order number.Some books were soft cover some hard cover and a bill for $282.88 . Which put my credit card over the limit (thank you very much TELE-BRANDS) I called customer service and of course inquired about all the books and the customer service person said you ordered all of them. I said, no I placed one order for 2 books, but upgraded to hard cover..She said Oh No, hard cover is a seperate order. I told her that their automated system should probably tell the consumer that. All she said to me was would you like a discounted price on those orders? I said NO.. I want to return them ALL. Now I don't want any of them. I took all the books to UPS and shipped them back. That cost me an additional $50.00 Im on disability, with a very limited income. I do Not have $50.00 to toss in the trash (TELE-BRANDS). So of course now they get to keep what the shipping & handling costs were.
