- Report: #1499368
Complaint Review: Temco Controls - Spokane WA
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Author Not Confirmed
Why?
Temco Controls
4416 S Parkside Ct Spokane, 99223 WA, United States
Phone:
4307020009
Web:
www.temcocontrols.com
Categories:
Business Rating:
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Temco Controls Auto Renewed my subscription against my wishes Spokane WA
Report Attachments
TeamViewer Invoice for $646
Teamviewer says I renewed my subscription and is now threatening to send a collection agency after me for a $646 subscription that I do not want and do not use.
I had auto renew turned off on my Teamviewer account but they went ahead and renewed it anyway. Luckily I purchased the subscription using paypal so was able to turn off auto renew there before they got payment.
I have filed a complaint with BBB but that is just going in circles. Teamviewer says I was supposed to cancel in writing 28 days before the expiry. I say I had auto renew turned off and that should be good enough. I checked through their web site and EULA and there's no mention of this written cancellation policy there. Its just something they tacked onto the agreement after I purchased, far as I can tell.
I would just ignore them but now they're threatening to send a collection agency after me which will affect my credit rating.
Resolution: I would like them to cancel the subscription renweal and not contact me again.
2 Updates & Rebuttals
Maurice
Spokane,Washington,
United States
MD
Spokane,Washington,
United States
Rebuttal
#3Author of original report
Wed, September 02, 2020
This is a case regarding TeamViewer, not Temco Controls.
Moderators, please clear this spam from your site.
