- Report: #1052084
Complaint Review: Texas-Auto-Liquidators - San Antonio Texas
-
Author Not Confirmed
Why?
Texas-Auto-Liquidators
San Antonio, Texas, USA
Phone:
2106744900
Web:
renttoownhq.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Texas-Auto-Liquidators Rip off car dealership. Lost $4000. San Antonio Texas
Rent to Own HQ repoed my car after i agreed to pay the correct amount that day. Twenty minutes after i got off the phone with my account manager they came and got my car with no shame, left me walking. I contacted the office and was laughed at and hung up on several times. I called anoher location and got somewhat of an answer, A manager named Manny stated that they have two people take everything out the car so there is not chance of things being stolen or come up missing! NOT TRUE! He also stated that all i had to pay was $700 to get my car back and when i bought them $700 to the location they stated that they can only hold the car and they need $3221 to release my car. My paycheck was only $717! I did not give them my $700 paycheck i paid $50 to get my property released! When i got home i noticed i was missing alot of items from my car. When i was at the location i could not see in the bags since they were pitch black tall trash bags. I contacted the company in regards to my missing bag and it took them over 4 hours to tell me that they did not have my bag and oh well. I know for a fact im missing a bag because i have several pairs of shoes that are missing and some dont have matched which they did before they went through my stuff. I am also missing important papers with mine and my kids information on them and im missing clothes. All im needing is my stuff back or something else needs to be done! The customer service there is horrible I put $4000 down for a pontiac G6 and my payments were $700 a month. I basically lost out on $4000 dollars and the money i had already paid since i got the car in Jan.
1 Updates & Rebuttals
Crystal
San Antonio,Texas,
Same Experience.
#2General Comment
Tue, August 20, 2013
I also experienced the same thing with Texas Auto Liquidators. They took my vehicle, and when i went to pick it up, I was missing very important items like 2 Birth Certificates, a brand new Nintendo DS, and other personal belongings. WHen i asked them who are the individuals that inspect the vehicles and take all of that out, they told me they didnt know and could not give an exact name. I asked, " So you mean to tell me that you dont know who you "hire" to clean the vehicles, but you pay them?" They just ignored me, and said well we are sorry we do not know who the individuals are that do that ma'am. They are liars, and very unprofessional business. Please think twice before going to them.
