- Report: #560877
Complaint Review: THE AUTO DEPOT - Norfolk Virginia
Reported By:
Tiffany -
Chesapeake, Virginia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
THE AUTO DEPOT
6512 East Virginia Beach Boulevard Norfolk, 23502 Virginia, United States of America
Phone:
(757) 455-6650?
Web:
yourautodepot.net
Categories:
Business Rating:
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THE AUTO DEPOT David Allison, Owner Auto Depot does not honor warranty!!! You will be ripped off! Norfolk, Virginia
Bought vehicle in December of 2009. Radiator fluid started leaking same weekend. Contacted dealer and was told they would look at it and order part. Mechanic misdiagnosed problem and ordered a part which did not fix leakage. After that, the employees and owner gave the runaround. 3 1/2 weeks later, the diagnostic bill (from the dealership), parts, and labor are all being paid by us, not the dealer as was stated in the limited warranty. (50% parts and 50% for labor by their mechanic who could not make it into work most of the time). Suggested a compromise in that the dealer would order the parts (pay only 50%) and the labor would be performed by our reliable, dependable mechanic (Auto Depot would pay 50%) as we were without this vehicle because of the engine problem. An individual became upset, told me that he, "would do nothing for me," and hung up. In sum, the limited warranty and their word means ABSOLUTELY NOTHING.
