- Report: #1170833
Complaint Review: The Blue Dot - Philadelphia Pennsylvania
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Author Not Confirmed
Why?
The Blue Dot
Philadelphia, Pennsylvania, USA
Phone:
2155197310
Web:
http://www.thebluedot.net/
Categories:
Business Rating:
(0)
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The Blue Dot $239 Junk Phone with no Refund Philadelphia Pennsylvania
On May 27th, 2014 I paid $239 for a Samsung Note thru Ebay. I immediately had issues with it of which their customer service tried to help remedy. After several unsuccessful attempts i finally indicated to Blue Dot that i wanted a refund. They sent me postage to do so which i promptly sent back. I waited almost a month and still hadn't received a refund. I sent numerous emails and got no response.
I then reached to Ebay and they gave me the owners contact info (Chris 215 519 7310). I called Chris and when he answered i told him the situation. He actually seemed very surprised that i had his number and indicated he no longer did business with Ebay but to call him the following monday as he wasn't in front of a computer. i tried calling/texting numerous times since then which were ignored.
I started seachign review on Blue Dot and of course dozens of people are saying the same thing that this company sells junk phones and doesn't refund money. I don't understand how Ebay and other busineses can let this continue to happen. I've reported them on the Better Busines Bureau as well.
I also reached out to Ebay, Paypal, and my bank all of which are taking no responsiblity.
