- Report: #371543
Complaint Review: The Book GROVE - Hope Arkansas
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Author Confirmed
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The Book GROVE
PO Box 1323 Hope, 71802 Arkansas, U.S.A.
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The Book GROVE no tracking number, no refund on shipping for wrong item, battled with words through email Hope Arkansas
I ordered a book through Amazon, i queryed on a certain ISBN the bookgrove responded. they supply no tracking numbers, when i contacted them to find out the status of shipment all they did was refer me back to the general message of the general shipment dates, all the other books i ordered through amazon supplied a tracking number.
so when i recieved the book in the mail, it was the wrong book altogether. so i contacted bookgrove and they said that is what i ordered. so i sent the book back, i ask them to reimburse the my shipping charges they refused said it was my fault for ordering the wrong book, they continued to have a conversation with me through email that was not professional at all. unbelievable, i told them i was reporting them they did not seem to care. i will not use this company again no matter how much of a savings they give me. i will let all my people know about them too.
its funny i ordered the book from another source and i got the right book, and a tracking number and recieved the book in 2 days.
i hope the bookgrove is another business that folds.
Bkw
Peoria, Arizona
U.S.A.
so when i recieved the book in the mail, it was the wrong book altogether. so i contacted bookgrove and they said that is what i ordered. so i sent the book back, i ask them to reimburse the my shipping charges they refused said it was my fault for ordering the wrong book, they continued to have a conversation with me through email that was not professional at all. unbelievable, i told them i was reporting them they did not seem to care. i will not use this company again no matter how much of a savings they give me. i will let all my people know about them too.
its funny i ordered the book from another source and i got the right book, and a tracking number and recieved the book in 2 days.
i hope the bookgrove is another business that folds.
Bkw
Peoria, Arizona
U.S.A.
