;
  • Report:  #539665

Complaint Review: THE CENTERPIECE STORE - LONDON Internet

Reported By:
KATHLEEN - TERLTON, Oklahoma, United States of America
Submitted:
Updated:

THE CENTERPIECE STORE
3392 WONDERLAND RD SOUTH LONDON, CANADA Internet, United States of America
Phone:
1-800-568-6081
Web:
WWW.WEDDING-CANDLES.CA
Categories:
Tell us has your experience with this business or person been good? What's this?

The centerpiece rip me off of $1068.00 in wedding supplies for are new chapel in Oklahoma. They will not answer there phone or emails. Order should have been sent on 12-1-09. I should have known something was not right when money was taken from account before items shipped. Paypal is not accepted with this company.



2 Updates & Rebuttals

The Centerpiece Store

London,
Ontario,
Canada
The Centerpiece Store closing

#2UPDATE Employee

Thu, December 17, 2009

 
The numbered company 1412737 ONTARIO INC. operating as The Centerpiece Store is now closed for business after 10 years service to the Wedding Industry. This decision was necessary due to the closing of our major manufacturers and suppliers overseas and the non delivery of our orders as negotiated.Due to these closing and non deliveries we are unable to fullfill our present orders and backorders.
 
We sincerely regret any inconvenience this closing has caused you and your families.
Unfortunately we were informed too late about the plant closings to remedy the situation. 
 
Should you require a refund or have questions for non delivered orders please contact your credit card issuer or paypal to expedite your refund.
 
We would like to thank our customers and suppliers for their patronage over the last 10 yrs and wish them much success and happiness in the new year.
 
Sincerely,
 
Owners,management and staff
 
The Centerpiece Store


jayme707

United States of America
I had the same issue!

#3Consumer Comment

Thu, December 17, 2009

I'm having the same problem with them!  Luckily I only ordered two sample centerpieces so they only stole $97. Unfortunately, none of these reviews were online before I placed the order... It seems that they've all been posted in the last few months.  I too filed a complaint with the BBB but they got no response and I also contacted Paypal (since I paid through them) because I wanted them to know that this company is fraudulant.  Even though it is past the 45 day window to file a dispute, they encouraged me to file a claim and told me that even though they can not act on dispute, the claim will still show on the company's records with them.  I also plan to contact the Internet Crime Complaint Center but I doubt this will get very far either.  I shop online very frequently and I have never experienced an issue like this with any small internet company.  How is it possible that this company has been in business since 1997?!  I've posted complaints on Ripoff Report and as many other consumer websites as possible in hopes that other people will see them before giving this store any more money!        

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//