- Report: #1344161
Complaint Review: The Deal Empire - Internet
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Author Confirmed
Why?
The Deal Empire
Internet, USA
Web:
Www.thedealempire.com
Categories:
Business Rating:
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The Deal Empire Took my money no product, no respond to emails or customer chat. Internet
I ordered a pair of slimming panties on Nov 22,2016. I received a confirmation email saying they had received my order and it would be shipped shortly. They deducted 24.90 from my checking account immediately. The site stated to come back later for a tracking number. So far no tracking number. There is no phone number on their website to contact them. They do have a customer service email service which I used. I emailed them on Dec 9 and again on Dec 9 and again De 17 telling them to send my product or refund my money. I tried the customer chat but they kept saying there were customers ahead of me and then cut me off. I did tell them if I didn't hear from them by Dec 19 I would report it. I should have read the reviews, which I normally do and would have know it was a ripoff. I used my debit card as a credit card for this purchase so I assume it's not the same as a regular credit card.
1 Updates & Rebuttals
The. Deal Empire
#2Author of original report
Thu, December 22, 2016
I wanted to let you know I did receive my item from the Deal Empire on Tuesday Dec 20,2016. I believe the reason I received was because when I emailed last week I stated that if I hadn't heard from them by Monday Dec 19, 2016 that I would be reporting them. They never responded to my emails so I filed this report. I wanted to state that whileI received the item it was cheaply mailed and not worth the money. It had two tracking labels on it, one with a USA label and the other was a Chinese label. It stated that the worth of contents in US currency was $ 2.00 . This is a ripoff because they charged 24.90 for it and the instructions were written in Chinese, no English anywhere. It will not do what it stated so all I can say is buyer beware. No customer service at all.
