- Report: #260114
Complaint Review: The Grant Mentor - Salt Lake City Utah
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Author Confirmed
Why?
The Grant Mentor
3822 West 1987 South Salt Lake City, 84104 Utah, U.S.A.
Web:
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Business Rating:
(0)
Tell us has your experience with this business or person been good?
The Grant Mentor ripoff Continued to charge my card and gave no service Salt Lake City Utah
I contacted Grant Mentor in March and asked for information on how to apply for a grant to go to school and/or fix up my house. I received a cd and a booklet.
I then started being charged 69.42 a month but when I would call the 866 number the recording would give the hours of operation and to call back in those hours. I was calling during those hours. I called my credit card company to dispute the charges. I was given credit for 2 months of charges. Thegrantmentor.com people disputed the charge-back and I was charged 1 month back to my card. I called my credit card company to find out how to correct this. I was given the phone number associated to the charge as 1-866-407-1028.
I called it and was told that they were not Thegrantmentor.com but that they were Raven media. I asked what they do there. i was told that they assist their clients to get money from the government for whatever their needs are. Same thing that Thegrantmentor.com did but now under a new name.
Donna
Milton, Florida
U.S.A.
I then started being charged 69.42 a month but when I would call the 866 number the recording would give the hours of operation and to call back in those hours. I was calling during those hours. I called my credit card company to dispute the charges. I was given credit for 2 months of charges. Thegrantmentor.com people disputed the charge-back and I was charged 1 month back to my card. I called my credit card company to find out how to correct this. I was given the phone number associated to the charge as 1-866-407-1028.
I called it and was told that they were not Thegrantmentor.com but that they were Raven media. I asked what they do there. i was told that they assist their clients to get money from the government for whatever their needs are. Same thing that Thegrantmentor.com did but now under a new name.
Donna
Milton, Florida
U.S.A.
1 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Raven Media
#2UPDATE Employee
Thu, July 12, 2007
My name is Ryan we provide customer service for Raven Media. We are in No Way affiliated with The Grant Mentor program. One of our customer service phone numbers is 866-407-1020. We get quite a few calls for The Grant Mentor as their number is 866-407-1028. The 0 and the 8 are right next to each other a very common error. Raven Media is NOT involved/affiliated in anyway with The Grant Mentor. Thank You, Ryan
