- Report: #1104495
Complaint Review: The Headshop wigs online - Lindale Texas
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The Headshop wigs online
12497 CR 452 Lindale, 75771 Texas, USA
Phone:
866-872-3139
Web:
www.theheadshoponline.com
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The Headshop wigs online Sent me a synthetic wig when I ordered human hair, and the wig was horrendous. A Wendy Williams wig. If it actually was….? Lindale Texas
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I ordered a Wendy Williams wig on line and paid over 150.00 because it was human hair. When it arrived (and it took a loooong time to arrive - about 10 days)...I pulled it out of the box. It was a curly wig and you are to mist it with water to get the curl. I was so excited to get it and wanted to use it that night I misted it to get the curl pattern - and as I was doing that I noticed the tag inside - stating it was 100% synthetic. i was also disgusted because the wig dig not take on the full look on top - it was like "bald" on top - very thin and not capable of the curly fullness the image depicted. Well, with the tags off and it misted their policy states they can not accept a return.
Bottom line - after I let them know what happened all they told me is they went to their warehouse and all the Wendy Williiams wigs stated 0 human hair. What's that got to do with MY wig? The wig you sent me is not in your warehouse and obviously somebody made a mistake - I sent the pictures to them but because their manufacturer told them their wigs have the "human hair" tag on it, they, in essence said I was lying.
Bottom line. Somewhere along the line something slipped through the cracks and sent me a wig that was not what I ordered, an poorly made. There is no way to prove that the wig I took tag pictures of is what they sent me but I would not take the effort to tell them or Ripoff Reports such a lie. That's just what I don't do...
I just want consumers to beware of this company. I would advise you shop another company with a good reputation. You may not get what you pay for - and you won't get any sympathy from them if you try to explain the truth.
1 Updates & Rebuttals
Patty
San Francisco,California,
Typo Correction
#2Author of original report
Sat, December 07, 2013
2nd paragraph states the wigs in their warehouse state "0 human hair" - that was a typo. They said the wigs in their warehouse state they are "100% human hair." I didn't see a way to edit my post after having submitted so I'm correcting here.
