Jay Wyshak
Colorado,#2General Comment
Tue, August 02, 2011
I must say, I agree with the fellow's statement in the report above, even though I find the English questionable;
" If I treated anyone like this ever in my life, I would fully expect to be put in jail and make restitution to those that I have took money from to deliver nothing but lost sleep and financial hardship - the exact problem they are supposed to be helping with. "
I'm Jay Wyshak, if you click on my name you'll see it at the bottom of the BBB report on the company with whom he has the complaint. I'm the contact for the Colorado Better Business Bureau concerning customer complaints. I too would also expect that a company who behaved the way it did as he recants his story, would have been shut down by now, and not have a BBB rating of A-. The BBB rating is based on legitimate consumer complaints on any company and therefore they can't be "bought" so to speak. I must also admit, back through years of schooling, all of us, including the fellow above, to reach an "A-" rating anywhere, could only be a source of pride.
That being the case, the fellow above should've understood what Wayne had said: "Wayne told me that my actions have superceeded any liabillity on their part and that I would not ever be getting a refund." There had to be a reason for a tax liability debt to be heavy enough for Union Consulting and New Century Consulting to have been on the case in the first place. It's too bad that the fellow filing the complaint had had such a bad tax problem to begin with. I've seen cases, like this, where the individual taxpayer gets involved directly with the IRS and it interferes with the chances that the attorneys have at New Century Consulting, in dealing with the case.
Both companies, New Century Consulting and Union Consulting have ratings as high as you'd expect from any good company or student for that matter. As far as the Colorado BBB is concerned, they expect every company to get a certain amount of complaints and they expect to see a reputable company satisfactorily handle the issues against them. This is why both companies in this report do everything they can for troubled taxpayers but sometimes the IRS can gun them down first.