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  • Report:  #542535

Complaint Review: The Mainone Group - Miami Florida

Reported By:
David - Knox, Indiana, United States of America
Submitted:
Updated:

The Mainone Group
12555 Biscayne Blvd. #752 Miami, 33181 Florida, United States of America
Phone:
888-891-5027
Web:
www.mainonegroup.com
Tell us has your experience with this business or person been good? What's this?

Like the other 24 reviews listed, as of 12/19/2009, I to ordered a (Pink) DSI from the Mainone Group on December 11, 2009 at 10:02AM PST. I found the site through a search for Nintendo dsi having the  "lowest prices". $148.00 and an extra bonus found, I could save an additional $10.00 using Googlecheckout. I did and the receipt from google checkout showed "Dec 11: the mainone group received your order"



"Dec 11: the mainone group charged your mastercard xxxx  for $140.89. "GOOGLE *MainOne Group" will appear on your credit card statement. It did appear withdrawn from my account on 12/14/2009.



Dec 14, 2009,  I requested, through Google Checkout, "what is the status of my order?"



I did receive the following e-mail:



Mon, Dec 14, 2009 02:03 PM "All orders are being processed and shipped everyday this week as long as payment was recievced through Google Checkout. Payments recieved through Paypal are being refunded because of Paypal not transferring funds to our account. All products are being drop shipped directly to our customers from the?manufacturers?distribution centers, therefore tracking numbers are being delayed. Once we get the tracking numbers we will update each account accordingly.?Thank you very much for your business all (products) will be delievered by Christmas. We thank you for your patience as we are working overtime to make sure they are?delivered?in time for the holiday. Lastly, we are not accepting telephone calls as all of our staff is working to ensure delivery. Thank you again"



Dec 17, 2009, I made a second request for the status of my order for a pink DSI, already paid for.



Fri, Dec 18, 2009 10:13 AM,  I received the following e-mail:



 All orders are being processed/shipped today and monday for delivery before christmas. All accounts will be updated with tracking numbers accordingly. Thank you for your purchase.? Main One Group



My Mainone Group account as of Dec. 20, 2009 at 2:32AM still shows "No orders match your search. "



Here is the home page now:



$10 Off all Orders 



when paying through



Google Checkout!*



Order by Monday at 12pm & pay with Google Checkout and your order will be shipped next day delivery at no additional charge!



I have given this group the benefit of doubt by not posting a negitive review, & I told them on the Dec 17, e-mail as such. Scammed, I'm still not totally sure, but it sure is looking like I better go and try to find a PINK Nintendo DSI for my nine year old Granddaughter for Christmas, as we promised her. I hope I am wrong. David



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