- Report: #275367
Complaint Review: The Mortgage Store TMS The Mortgage Store Inc - Kansas City Missouri
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The Mortgage Store TMS The Mortgage Store Inc
9091 Stateline Rd Kansas City, 64114 Missouri, U.S.A.
Phone:
816-363-6969
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The Mortgage Store, TMS, The Mortgage Store Inc The truth about what a fraud The Mortgage Store is. Kansas City Missouri
I am a former TMS employee and I have a few facts that I would like to share with everyone. I thought it was actually funny to read that The Mortgage Store (TMS) hands out "Charge More" T-shirts but I thought it was funnier when I read Mr. Jason Rauschelbach's rebuttal. I have one of these "Charge More" T-shirts, it actually reads "Charge More University" and it was a joke around TMS as they were handed out when you "charged a large number of fees" to a customer. The part that I thought was absolutely ridiculous was reading J.R.'s quote "No employee was ever denied earned compensation, even after leaving our employ" this is false and I am holding my $6,600 payroll check that TMS stopped payment on to prove that it is a false statement.
I resigned my position with TMS on August 15th 2007 and the reason that I resigned with TMS was because of all the fraudulent activity that took place not only in the Kansas City office but in all of TMS's offices. I personally witnessed the shedding of customer "turn downs" (they are required by law to remain on file for a period of 24 months). I also personally witnessed Title America USA (a TMS owned and operated title company) removing liens off of customer's titles so that TMS could close the loans without actually satisfying these liens.
I was informed by several current and previous employees of TMS that although before my start of employment with TMS they operated business and closed loans in the State Of Missouri without a Missouri License (September 2006). I am willing to bet that this is illegal also. The list goes on, I was shown proof from several employees that TMS stole money out of their 401K and in 2003 TMS didn't pay in social security and while I understand that they had to pay an extremely hefty fine you can see what kind of company this is.
When I worked for TMS I was awarded a wrist watch for setting TMS's company record for the most amount of fees charged in a month. Although it took me pulling teeth to get J.R. to actually purchase the watch for me I was even more surprised to see TMS deduct this award out of my paycheck. TMS is famous for when an employee quits or is terminated they will charge you back for "appraisals" and I got to experience this first hand also. TMS has signed agreements with appraisal companies know as "TMS approved appraisers", these appraisal companies agree that if a loan that they do an appraisal on doesn't close then the appraiser will eat the cost of the appraisal and no one will actually be charged. These companies bump their appraisal charge to make up for the one's that don't close, therefore you can imagine my surprise when I was personally charged back for three appraisals that were all on "TMS approved appraisers list".
My time of employment with TMS was brief, I knew that I didn't want to continue working for a company that treated it's customers and employees they way that they did. It has been over a month since I resigned with TMS and they still owe me nearly $4,500. I have to agree that not only does TMS "charge more" to their customers they also "charge more" to their employees.
Nick
Kansas City, Missouri
U.S.A.
I resigned my position with TMS on August 15th 2007 and the reason that I resigned with TMS was because of all the fraudulent activity that took place not only in the Kansas City office but in all of TMS's offices. I personally witnessed the shedding of customer "turn downs" (they are required by law to remain on file for a period of 24 months). I also personally witnessed Title America USA (a TMS owned and operated title company) removing liens off of customer's titles so that TMS could close the loans without actually satisfying these liens.
I was informed by several current and previous employees of TMS that although before my start of employment with TMS they operated business and closed loans in the State Of Missouri without a Missouri License (September 2006). I am willing to bet that this is illegal also. The list goes on, I was shown proof from several employees that TMS stole money out of their 401K and in 2003 TMS didn't pay in social security and while I understand that they had to pay an extremely hefty fine you can see what kind of company this is.
When I worked for TMS I was awarded a wrist watch for setting TMS's company record for the most amount of fees charged in a month. Although it took me pulling teeth to get J.R. to actually purchase the watch for me I was even more surprised to see TMS deduct this award out of my paycheck. TMS is famous for when an employee quits or is terminated they will charge you back for "appraisals" and I got to experience this first hand also. TMS has signed agreements with appraisal companies know as "TMS approved appraisers", these appraisal companies agree that if a loan that they do an appraisal on doesn't close then the appraiser will eat the cost of the appraisal and no one will actually be charged. These companies bump their appraisal charge to make up for the one's that don't close, therefore you can imagine my surprise when I was personally charged back for three appraisals that were all on "TMS approved appraisers list".
My time of employment with TMS was brief, I knew that I didn't want to continue working for a company that treated it's customers and employees they way that they did. It has been over a month since I resigned with TMS and they still owe me nearly $4,500. I have to agree that not only does TMS "charge more" to their customers they also "charge more" to their employees.
Nick
Kansas City, Missouri
U.S.A.
5 Updates & Rebuttals
Miss B
Kansas City,United States
Linda , Nick where are you now? Need Help!
#2Consumer Comment
Wed, November 29, 2017
I had bad bait and switch loan in 2006 From TMS! I never signed the papers. David Prbilsksi forged them. Appraiser never went into home and work still needed to be done To meet inflated price. I put 25% down to buy down points was to get a 30 year fixed. Changed loan to"Pick a Payment" w a rising variable and deducted 2 mortgage payments a month. Sold Mortgage to World SVings same week and they added 12k to my principal. I was very sick(disability) called every week. They opened a Home Equity loan w-o permission. Destroyed my credit. I wrote letters emails called. Told them I want my 30 year fixed back! Now going thru hell w Wachovia... Would let me out of loan while raising principal and penalties. They drained my 401k.
I had neurological disease. Single mom 2 kids. Infusing medication Daily. World Savings and Wachovia and Wells Fargo continued the Abuse.
Took everything.. Just now going threw lawsuit Now. Horrible..
Miss B.
Mari
Orlando,Florida,
U.S.A.
It's True!!
#3UPDATE Employee
Fri, December 11, 2009
My husband worked for this man Jason Rauschelbach and I have to say that it is not surprising to me that he has done people wrong he treats people like a second class citizen this man is not to be trusted for any type of business deals,working for him or being one of his clients/customers. I really feel bad for ALL the people he has done wrong. He should not be allowed to have a business license. I have reported him and his companies to the BBB. All I have to say is what goes around comes around Mr. Jason Rauschelbach!!! It seems that if you are not ripping people off or misleading people he fires you. This is shameful but he actually wanted my husband to beg him for his job and my husband said take your job!!!!!
Never work or do business with him!!!Nick
Blue Springs,Missouri,
U.S.A.
Yes I will help
#4Author of original report
Mon, November 05, 2007
Linda, What's most disturbing to me is how many of The Mortgage Store's customers are in your same situation and don't know what to do or where to turn? Don't be intimidated by Jason's threatening emails, he thinks he can bully people and most people will allow him to do so. Make sure you save those threatening emails and contact the State and all local news stations and maybe even forward those emails on to them...
Linda
Troy,Illinois,
U.S.A.
I know you are in Litigation but would you testify to this
#5Consumer Comment
Tue, October 30, 2007
I am working on a lawsuit against The Mortgage Store. I know that everything you have posted is true. I have spoken with Jason first hand and received threatening emails from him if I posted anything about TMS on this website. I am working with an advocate for Mortgage Fraud and also working on an attorney. If you are willing to help me I will try to contact you through the owners of this site. I will post more tomorrow along with the threatening email that Jason sent to me.
Linda
Troy,Illinois,
U.S.A.
Is this true?
#6Consumer Comment
Fri, October 19, 2007
We refinanced our home with TMS in St. Louis two years ago. I believe that we are a victim of predatory lending. I received a follow up call from a loan rep because our Arm is up in December. I told them how unhappy we were with the Loan specialist we had and was told all those people who did not know what they were doing had been fired. If they did not know what they were doing then why were they hired, working on loans for the biggest purchase people make? On top of this our loan was given to a servicer called Homeq Servicing. They are posted on this site with almost 300 complaints. I have sent emails to Jason - as I feel they got us into this mess they should get us out. I am not sure if you can give me any information as I understand they are in litigation with you.
