- Report: #397081
Complaint Review: The Natchez Solution - Brandon Mississippi
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Author Confirmed
Why?
The Natchez Solution
natchezsolution.com Brandon, 39047 Mississippi, U.S.A.
Phone:
601-9105708
Web:
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The Natchez Solution they have never filled my order from 6/17/08 Brandon Mississippi
After reading in Real Simple magazine about this fantastic wood cleaner, I went online and placed an order. After six weeks, I filed a dispute with Paypal and did receive my money back and an email from the company explaining that they were very behind because of all the publicity they had recently received. So I decided to place another order on June 17, 2008. I have never received the product and have sent four emails asking for a refund. I have called and left a message - I have not gotten any response from this company or the product that I ordered. I have also written to the magazine and they said they have received numerous complaints.
Kathy
Fairfield, Connecticut
U.S.A.
Kathy
Fairfield, Connecticut
U.S.A.
1 Updates & Rebuttals
Bruce
Brandon,Mississippi,
U.S.A.
Order was received.
#2REBUTTAL Owner of company
Thu, December 30, 2010
The Natchez Solution distribution was overwhelmed with orders after being mentioned in a national magazine. This order was received by the customer and I have apologized to her for my mistake. The order was received in October 2008. I am now shipping within 24 hours . bruce owen www.natchezsolution.com
