TRobbins
Langhorn,#2Consumer Suggestion
Mon, April 04, 2011
I agree that the leads were decent in value. However, I would recommend not dealing with one of the managers that is listed on the website. Her name is Shawna Sams and she could not be a more rude and indecent person to talk to. I called with questions about my leads, and it turned into a yelling match about who's turn it was to talk. I then hit mute on my phone, so I could settle down. She then started calling me all sort of names, I guess thinking I hung up. Whatever happened to the customer being right? I assure you that I don't do the sort of indecencies that she accused me of when I had the phone on mute; I am a married man.
When I reorder leads I will be calling someone else in the company and she will not get my business again. Instead of a pissing war, I just wanted a simple answer about if some of the leads would be replaceable. She started accusing me of cutting her off, and who's turn it was to talk. I will not deal with this manager again, and next time, someone else will get my business.
Jacksonville
jacksonville,#3Consumer Comment
Tue, March 22, 2011
I was approached by my Sales Rep with The Prospecting Department yesterday afternoon and asked to share my experience with the firm. From what I understand they are currently interviewing their existing clients.
My Experience was quite different. I also rec'd several emails from TPD before purchasing a list and I was also hesitant. I have been in the business for over 24 years and have no need for a list, but my nephew has recently joined our team. I thought it may be a good opportunity for him to get his feet wet.
We called through the list from head to toe. Not several phone calls over a few days, but we truly worked this list, as it was my money that paid for it not the money of my firm. We scrubbed the list internally and lost about 10% which was expected as we hold quite a bit of the market share since the merge.
The 10% was replaced in a timely fashion as promised by my sales rep.
These individuals were not waiting on the other line for our call by any means. None of the consumers were "lay downs". We knew this as we paid less than $.50 per lead. The list did meet the criteria for the most part. 90% of the retirees were actually retired and did have assets that were still in the position as described by TPD.
I purchased a 2nd list as well. People who had moved into the area, but had advisors still out of state. This was also a good list, again, nobody said "I'm so glad you called I was just writing you a check", but the information was accurate. This is really all you can ask for when purchasing a list.
When we finished the first list we lost 10% on the internal scrub, we also turned in about 3% that was bogus information. The retiree list was our favorite as we uncovered several accounts that were valued over 1m. We acquired one of these accounts and still have the other in the works. My nephew hit a couple singles and independently took on his first 2 accounts that met the min. as described by my sales rep (these are the first accounts that were not given to him by our team)
By the time we finished the 2nd list were were only able to acquire 1 account on the first pass through. This acct also met the min as described by my sales rep, and my nephew is now handling family referrals from this individual.
All in all this was a good list we brought on 4 new accounts (one of which was over 1m). My nephew has built up his confidence and I finally after 24 years in the business have found a good lead list.
I have spent thousands on lists in my years, Testing, Trying, Exploring. I am defending this firm not only because I was asked to share my experience, but because I want to be able to purchase listings from them in the future.
All Business opportunities are worth being explored. It was a small investment for a good return. I understand not all lists can be good, but not all lists are bad either.