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  • Report:  #465196

Complaint Review: The Rush Fitness Complex Steve Massey Larry Gurney And Salesman Manager A. Morales - Chattanooga Tennessee

Reported By:
- chattanooga, Tennessee,
Submitted:
Updated:

The Rush Fitness Complex Steve Massey Larry Gurney And Salesman Manager A. Morales
210 W 4th St., Chattanooga, 37402 Tennessee, U.S.A.
Phone:
865-777-7874
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
As a member of the rush fitness complex, I was sold training sessions by the manage salesman. Mr. Morales, I did not get a copy of the contract at the time of signing but later learned that I had only 3 days to cancel these sessions.. I tried to cancel the contract due to a cut back in my hours at work but was told that it was too late by 3 days. I explained that I had not used any of the sessions and wanted to cancel the contract and get a return of my first installment of $390.00 that had been drafted out of my checking account.

Steve Massey, head of member services, stated that this was not possible and that I would be fully responsible for future installments even though I had contacted the corporate office by certified mail on two occasions. I tried to explain that I could not afford the sessions due to the job situation, that I had not used any of the sessions and that my notification to the company was only 3 days past the cutoff date.. After many certified postal letters amd emails to Steve Massey and Larry Gurney, a corprate executive with the rush no relief was given by the company.

Buyer beware do not sign any contract with the rush or give them the right to draft your checking account. You will pay dearly for any long term relations with this company dealing with your checking account. Also this is a company that will hide behind the fine print of their contract to take your money. While their actions are probably boderline legal, I would consider this company to be both immoral and unethtical in this situation. Never give them any right to your checking account and be very careful in signing any longterm contracts. You will be very sorry in the longrun.

Hb

chattanooga, Tennessee

U.S.A.


1 Updates & Rebuttals

GoGetter

travelers rest,
South Carolina,
United States of America
Lesson learned...

#2General Comment

Fri, September 09, 2011

You should not sign something that you haven't read thoroughly. Signing/agree to something that you have not read is asking for something to happen that you didnt expect.

I hope you learned your lesson.

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