- Report: #470854
Complaint Review: The Spiderman Pest Control - Centerville Utah
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Author Confirmed
Why?
The Spiderman Pest Control
PO Box 1234 Centerville, 84014 Utah, U.S.A.
Phone:
801-296-2354
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
The Spiderman Pest Control Door to Door Overpriced Pest Control Scam-Charged for services not rendered Centerville Utah
My wife signed a contract with a door to door salesman for The Spiderman Pest Control on or around June 24, 2009, I thought it was way overpriced (around $400 per year), but I was willing to give them a try because we could cancel within 3 days of the contract. They were supposed to show up between 9 and 11 the next day and they no showed the appointment, so I called Matt Flanders (the owner) and canceled our contract. Then a week later I was charged $50 through my bank account, I called and complianed to Matt, who said he would take care of it and I still have not been refunded.
Sam
Farmington, Utah
U.S.A.
Sam
Farmington, Utah
U.S.A.
2 Updates & Rebuttals
Management
West Bountiful,Utah,
USA
Money Refunded
#2REBUTTAL Owner of company
Wed, October 14, 2009
After having refunded the money on July 20th we have followed up with the family to verify that the funds had arrived back into their account. I spoke with Sam Stoneman and he verified that the funds were properly refunded. We do appologize for the misunderstanding and inconvenience this may have caused.
-Management-
Sam
Farmington,Utah,
U.S.A.
The Spiderman Pest Control, Centerville, Utah-Door to Door Pest control Rip off
#3Author of original report
Tue, July 21, 2009
I have made multiple phone calls to The Spiderman Pest control and FINALLY got someone named Molly to help me. She said she submitted my refund yesterday *nearly a MONTH since I cancelled the service* I still have not seen anything back to my bank account...
