;
  • Report:  #705082

Complaint Review: The Ultimate Facial - Boulder Colorado

Reported By:
mj70914 - Owatonna, Minnesota, United States of America
Submitted:
Updated:

The Ultimate Facial
Boulder, Colorado, United States of America
Phone:
1-866-711-2821
Web:
theultimatefacial.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I contacted a sales rep for the Ultimate Facial prior to purchasing their system online through a trial offer. I wass told that I could trial the product for the cost of shipping & handling and would receive no further charges if I cancelled within 8 business days.

I received the producted, tried it, and had a bad physical reaction to the product. I promptly cancelled the enrollment before the 8 days was up and received confirmation of the cencellation.

When I received my credit card staement at the end of the month I saw a charge for $78.41 from the Ultimate Facial. When I called to address it I wass met with unprofessional, sarcastic, rude customer service. I was told no one else was available when I requested someone else. When I asked if he had a manager, he laughed and asked if I was serious and really wanted to re-tell my story again when I would not be getting anything from anyone within the company. I did get transferred and was met with the same rude service before being hung up on.         


Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//