I mailed my phone samsung note 3 to this company on May25th for repair of bad IMEI and I paid $69.97 through paypal. On the 29th of May I got a mail that they fixed the phone and have shipped the phone back when i click on the confirmation link, it shows that the phone was summited electronically and has not been shipped. I called and I talked with Erik who promised to mailed it by Friday and he was apologizing that they was a mistake with the mailing but will take care of it by himself.After a week i called that i have not received my phone and he said he is still waiting for the label . Till today which is 7/7/14, I have not received my phone and when ever I called with my house phone and cell phone they will not picked up but whenever I used my friend no to call they will pick it and when I mentioned my order no 2459, they will cut off. Even whenever I mentioned the order no on their online chating they will stop responding to my mail. I got my refund back through paypal after 4 weeks but they did not return my phone back.