- Report: #1160187
Complaint Review: THE UNLOCK PROS - Internet
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Author Not Confirmed
Why?
THE UNLOCK PROS
Internet, USA
Phone:
18007912754
Web:
http://theunlockpros.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
THE UNLOCK PROS I send in my Samsung note 3 that i bought on line to this company becuase it was showing bad IMEI and when I called them they promised to fixed it for me. After 2 days I got a confirmation letter for delivery but when I click on this, the message did not show that the phone was on the way. I called them again and they apologized and says the person made a mistake and they will mail it back. Since then I never get my phone back. They refused to pick up my call if I called from my house and cell phone but when I called with friends phone, they will pick it and cut off immediately I mentioned my oreder no 2459.I asked Paypal to collect my money back but they did not retuen my phone.This company is a liar and they are scam which need to be del with and close down. A guy called Eric always picked the phone and a guy called Lorenzo is always on their chat line. 6170 West Lake Mead Blvd , Las Vegas theunlockpros
I mailed my phone samsung note 3 to this company on May25th for repair of bad IMEI and I paid $69.97 through paypal. On the 29th of May I got a mail that they fixed the phone and have shipped the phone back when i click on the confirmation link, it shows that the phone was summited electronically and has not been shipped. I called and I talked with Erik who promised to mailed it by Friday and he was apologizing that they was a mistake with the mailing but will take care of it by himself.After a week i called that i have not received my phone and he said he is still waiting for the label . Till today which is 7/7/14, I have not received my phone and when ever I called with my house phone and cell phone they will not picked up but whenever I used my friend no to call they will pick it and when I mentioned my order no 2459, they will cut off. Even whenever I mentioned the order no on their online chating they will stop responding to my mail. I got my refund back through paypal after 4 weeks but they did not return my phone back.
