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  • Report:  #1374536

Complaint Review: The USA Nursery - New Haven Connecticut

Reported By:
Dr. Vlad - wildwood, Missouri, USA
Submitted:
Updated:

The USA Nursery
460 Sackett Point Rd New Haven, 06473 Connecticut, USA
Phone:
203-267-0204
Web:
http://www.usnursery.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

On the 6-th of May 2017 I have ordered online a young cherry tree. UsNursery was so generous that they even offered a free gift - it was a rhododendron. As usually, I have immediately received my order confirmation over email. After a week, having no shipping notice, I tried to call their customer service (203-267-0204). The call ended with "Mailbox is full" message. I tried this customer service number several times with the same result. Then tried to reach them over email ([email protected]) - no response. Repeated a week later- same negative result. Sent email cancelling the order and demanding my money back - silence. I am not a lawyer, so I do not know how exactly to qualify such mode of operation. Simply speaking - it stinks!



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