- Report: #378454
Complaint Review: ThePowerLevel.com - Internet
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ThePowerLevel.com
https://www.thepowerlevel.com/ Internet, U.S.A.
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ThePowerLevel.com Nothing But Lies Internet
This is what it says on there website and I quote "We have enough gold in stock on ****** online servers . Please set your heart to rest to use our service . We can deliver your ****** gold within 5 - 30 minutes in usual case ."
By now you realize this is an online service for virtual currency in today's MMO games (Mass Multiplayer Online)
The above website statement is a lie.. I ordered currency from them a week a go. i was told it would be a quick process. A day later I called back to ask if they were sending my currency..they told me I had to answer 3 questions they sent via email to me to verify it was me they were talking to. I answered these questions and replied back.. they then told me to expect a call from them to verify my identity again. an hour later they called, a lady on the phone who did not speak a lick of English talked to me and I could not understand a word she was saying, the company must be overseas in Asia somewhere. After our brief undecipherable conversation they concluded it was indeed me they were speaking with and I was told by there customer service reps that my currency/gold/online money whatever you wish to call it, was ready and waiting to be mailed to me online in game. but they said they only had half of what I ordered and would give me the other half later.. I was optimistic so I said ok.. and waited 24 hours with no response from them. I called back to find that I was not getting any answers to where my currency was.. i was ignored by 3 service reps , i had to call back 4 times till I got someone who would talk to me about my missing order. they finally told me that They were still collecting the currency and I should wait 12 hours more for them to mail it..Not mentioning that they told me it was ready already a day earlier. I wanted a refund..they would not give it to me no matter who I talked to stating that there manager was not in every time I asked for my money back. 2 days later I still had not recieved my order and everytimei called back they said the same thing NO REFUND and My order was being collected and would be mailed in a few hours..
Please do not get suckered into this con job like me. if you want to purchase online gold/coins or currency for your favorite online game stay far away from this place you'll never see your order or money ever again.
As of this writing i still have not received my order or money back it has now been 2 weeks.
Jose
Yucca Valley, California
U.S.A.
By now you realize this is an online service for virtual currency in today's MMO games (Mass Multiplayer Online)
The above website statement is a lie.. I ordered currency from them a week a go. i was told it would be a quick process. A day later I called back to ask if they were sending my currency..they told me I had to answer 3 questions they sent via email to me to verify it was me they were talking to. I answered these questions and replied back.. they then told me to expect a call from them to verify my identity again. an hour later they called, a lady on the phone who did not speak a lick of English talked to me and I could not understand a word she was saying, the company must be overseas in Asia somewhere. After our brief undecipherable conversation they concluded it was indeed me they were speaking with and I was told by there customer service reps that my currency/gold/online money whatever you wish to call it, was ready and waiting to be mailed to me online in game. but they said they only had half of what I ordered and would give me the other half later.. I was optimistic so I said ok.. and waited 24 hours with no response from them. I called back to find that I was not getting any answers to where my currency was.. i was ignored by 3 service reps , i had to call back 4 times till I got someone who would talk to me about my missing order. they finally told me that They were still collecting the currency and I should wait 12 hours more for them to mail it..Not mentioning that they told me it was ready already a day earlier. I wanted a refund..they would not give it to me no matter who I talked to stating that there manager was not in every time I asked for my money back. 2 days later I still had not recieved my order and everytimei called back they said the same thing NO REFUND and My order was being collected and would be mailed in a few hours..
Please do not get suckered into this con job like me. if you want to purchase online gold/coins or currency for your favorite online game stay far away from this place you'll never see your order or money ever again.
As of this writing i still have not received my order or money back it has now been 2 weeks.
Jose
Yucca Valley, California
U.S.A.
