BEWARE! Check all the complaints on BBB before you buy from these guys, they sell mainly on EBAY and online. Offering discount prices on HVAC units that are JUNK!
I bought a Mini Split system that worked for several months and when I filed a warranty claim that is when I found out how bad they really are. It took a MONTH to get parts ( No A/C in the summer!) and that didn't fix the problem. Erik would not return a call to the technician to diagnose the problem and I was being charged each time the tech came out.
I ended up buying a new Trane system from a local company, in hindsight I should have done that in the beginning.
I have made numerous attempts to get a refund and They will not return emails or calls, my last resort is to report them to every agency out there and hope nobody buys from them.