- Report: #534415
Complaint Review: thevideo-house.com - Internet
Reported By:
arnold sens -
helena, Montana, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
thevideo-house.com
[email protected] Internet, United States of America
Phone:
Web:
http://stores.thevideo-house.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
thevideo-house.com Wouldn't refund my money after sending a crappy bootleg DVD, instead, they charged my card again when I complained. Internet
I thought I was getting a decent recording of a movie from these guys but they sent me garbage instead. They claim to offer refunds but they instead charged my card again and responded with a very crude and racially insulting email when I simply told them I wasn't happy with the item. Flush your money down the toilet before dealing with these guys.
1 Updates & Rebuttals
P. Weber
Media,Pennsylvania,
USA
GREAT COMPANY
#2Consumer Comment
Thu, February 04, 2010
Now this is a GREAT CO. 1st of all, the emphasis they place on Customer Service is second to none. Secondly, there is a diverse racial and ethnic background among the staff which makes the comment a laugh. Just Email them with a problem and they will take care of it for you.
