Kelly
Wisconsin Rapids,#2Consumer Comment
Mon, December 22, 2008
I am having a similar problem with Thomson and RCA DVD/VHS recorders. The address and phone I have for them is out of Marietta GA. Try this- Thomson Inc P.O. Box 671988 Marietta, GA 30006-0034 1-877-805-0519 I have not had any luck getting a refund or replacement for my unit, but this is where I have contacted them. I did ship my unit to the El Paso TX address as well. Good luck.