Bert
Cleveland,#2Author of original report
Wed, February 18, 2009
It took time . . but after submitting all copies of emails from this outfit, the credit card charge was REVERSED!!!! Avoid this operation! Not only are they totally outlandish, but EXTREMELY RUDE on the telephone!!! The telephone people need to take a Dale Carnegie course on How to Win Friends and Influence People. . . . . on second thought, they are probably beyond redemption!!!
Joyce
Gansevoort,#3REBUTTAL Owner of company
Mon, September 08, 2008
We are all quick to file a negative report when things are not going as we expected but are slow to report when things go well or don't report it at all. Thank you "Joe" in Carmel for adding your experience withus. What you said was correct. We do not have the parts here and rely on others yards to do their part but are the only one left holding the bag and the bad rip off reports. We do our best to help customers when they call and can only sent what they order as we do not have their cars here and are not diagnosing them.
Joyce
Gansevoort,#4REBUTTAL Owner of company
Mon, September 08, 2008
Based on the information provided we are unable to locate your order. We cannot help you if we do not know who you are. Please call 1-518-587-0129. I cannot give an answer as regards the part since I do not know which part you are referring to.