- Report: #427708
Complaint Review: Thread Pit - Gainesville Florida
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Author Confirmed
Why?
Thread Pit
112 SW 6th Street Gainesville, 32601 Florida, U.S.A.
Phone:
352-371-6536
Web:
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Thread Pit, Merchup Less Than Zero Customer Service, Never Sent My Merchandise Gainesville Florida
On February 10, 2009, I ordered a t-shirt from Merchup.com. Almost immediately, I received an email saying my order had been processed. The website said I would receive my order within 3 days.
It has been 13 days now and I have yet to receive my order. I checked my bank statement online and my card was charged by a company called Thread Pit, I assume this is the mother company of MerchUp. There was a phone number on the statement and I typed it into google and this website (which I wish I had found earlier) popped up.
I also tried calling the number and, of course, no one answered. I have sent them about 3 emails now through their customer service page and they all just get sent back.
I ordered my items for a Valentine's present and needless to say, my boyfriend was left without one of his gifts.
I have ordered countless items online and was more than disappointed with this website and company. Whatever you do, do not order from this fraudulent company!
Stella
Boston, Massachusetts
U.S.A.
It has been 13 days now and I have yet to receive my order. I checked my bank statement online and my card was charged by a company called Thread Pit, I assume this is the mother company of MerchUp. There was a phone number on the statement and I typed it into google and this website (which I wish I had found earlier) popped up.
I also tried calling the number and, of course, no one answered. I have sent them about 3 emails now through their customer service page and they all just get sent back.
I ordered my items for a Valentine's present and needless to say, my boyfriend was left without one of his gifts.
I have ordered countless items online and was more than disappointed with this website and company. Whatever you do, do not order from this fraudulent company!
Stella
Boston, Massachusetts
U.S.A.
