- Report: #1204787
Complaint Review: Thrifty Propane - Nationwide
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Author Confirmed
Why?
Thrifty Propane
Nationwide, USA
Phone:
1-800-879-3152 x301
Web:
www.thriftypropane.com
Categories:
Business Rating:
(0)
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Thrifty Propane Thrifty Propane did not deliver my propane and is holding $600 of my money Nationwide
On January 11, 2015 I placed an order with Thrifty Propane. On the order I indicated that I had been lax in monitoring my propane supply and the guage was currently reading zero (0), even though I still had propane. I received a call back from someone within 30 minutes, on a Sunday, asking if I wanted to pay the extra $$$ for an emergency shipment. I told her I could hold out and wait for the delivery, which, in the past, had taken 3-4 days. 10 days later I emailed Thrifty to find out where my delivery was. At this point, I was out of propane which meant no heat, no cooking, no clothes dryer, and worst of all (cold showers). I had to go around and put electric space heaters in critical locations in my house to ensure that the pipes would not freeze. I continued to call Thrifty every day, leaving messages with whoever answered the phone. Everyone was polite (even though I was not) but I NEVER received a call back and I NEVER received any propane. Finally, on January 26, 2015 I found another propane supplier who would fill my tank and paid them to do so. I called the Thrifty Propane billing office and yelled at the clerk (Erik)...hey, you try taking a week of cold showers! Anyway, he listened and, true to form, never followed up. So, now I am relegated to filing a claim in the Chester County Court of Common Pleas in an attempt to get back the money that I had given to Thrifty as part of their prebuy program in March 2014. What a pain in the butt! I should have realized that things were headed south with Thrifty last winter. On two separate occasions they showed up and would not fill my tank. They would only pump 200 gallons, even though they had my prebuy money. Argggg!
1 Updates & Rebuttals
Legal Notice
Legal Notice
#2General Comment
Wed, May 27, 2015
Please take notice that Thrifty Propane (“Plaintiff”) has filed an action in the Hamilton County Court of Common Pleas (Ohio) – Thrifty Propane v. John Doe, Case No. A1500404– due to allegedly false and disparaging statements published concerning the company on Ripoff Report using various aliases or screen names. This complaint is one for defamation per se, defamation, tortious interference with existing economic and/or business relationships, and tortious interference with prospective economic and/or business relationships against Defendant. Plaintiff seeks the following relief: a preliminary and permanent injunction; declaratory judgment; general, exemplary, and punitive damages; and attorneys’ fees. Defendant must answer the complaint within the time allotted by the Court.
Please contact Plaintiff’s counsel at [email protected] to obtain a copy of the complaint.
