1, Report:
#1491326
Posted Date:
Feb 06 2020
Thrifty Propane Never Delivered Propane or call back Maryland
This company is SUCH a ripoff.. I ordered gas and was told that I would receive it up to 10 days from the date I ordered it. I called back exactly 10 days later then was told that they were within the time frame being that it was 10 business days from the date I ordered. Then ...
Entity
Categories: Oil Companies, Fraud
2, Report:
#1487113
Posted Date:
Oct 31 2019
Thrifty Propane Ordered 1000 gallons on April 27, 2018 Medina Ohio
Ordered 1000 gal prebuy on April 27, 2018. Paid $1382.20 for the delivery!
October 31, 2019 Will not call back. Cannot get any information!
20 months and still have not received refund or delivery.
Entity
Categories: Non delivery
3, Report:
#1475962
Posted Date:
Mar 26 2019
Thrifty propane I still have 112 gallons on a pre-by Ohio
I still have 112 gallons left 0N my pre-by three weeks ago I called them to have my take filled they told me another dollars 66 a gal to finish filling my tank they have my credit card number to pay for the rest now I can't even get a hold of anybody when I keep trying to call there...
Entity
Categories: Scammed and Ripped Off
4, Report:
#1438023
Posted Date:
Apr 10 2018
Thrifty Propane Thrifty Propae Pre-Buy Ripoff Medina Ohio
DO NOT pre-buy propane from Thifty, they are a a scam and a poster child for poor customer service, oh wait, make that NO CUSTOMER SERVICE.
We pre-bought propane in the fall of 2017. Everytime we needed propane, we could never get a hold of anyone. You order the propane on lin...
Entity
Categories: Propane and gas
5, Report:
#1375909
Posted Date:
May 29 2017
Thirfty Propane THRIFTY PROPANE IS A SCAM! ; BBB WHERE ARE YOU?? MEDINA, Ohio
Entity
Categories: Consumer Services, Utility Companies
6, Report:
#1325311
Posted Date:
Aug 30 2016
Thrifty Propane Refused to deliver propane and tank after I purchased a pre buy 3 months prior. Medina Nationwide
On 06-08-2016 I purchased 3000 gallons of propane from Thrifty Propane through a Pre Buy Program. The purchase was paid by credit card. I was given a delivery date of 08-18-2016. A week prior to this date an employee from the company called me and stated they moved the date back to ...
Entity
Categories: Utility Companies
7, Report:
#1278520
Posted Date:
Jan 07 2016
Thrift Propane Thrifty Propane took my money, but three months later, still have not delivered the tank Medina Ohio
On October 21st of 2015, I called Thrifty Propane to inquire about purchasing a propane tank. I left a message, within a few hours, Scott from extention 797 returned my call. He was very rude, but answered my questions and I paid almost $800, using my debt card for a new 120 gal...
Entity
Categories: Utility Companies
8, Report:
#1269151
Posted Date:
Nov 20 2015
Thrifty propane scam, theft, stealing Geneva Ohio
Buyer extremely beware in north east Ohio. These people will steal your money!!!! Ordered propane and a tank two months ago, the day after I ordered they withdrew my payment of over 1200 dollars. They scheduled my propane delivery a month later. Two days before my delivery dat...
Entity
Categories: Questionable Activities
9, Report:
#1214003
Posted Date:
May 28 2015
Thrifty Propane Thrifty Propane customer service going downhill fast. Medina Ohio
I purchased my 500 gallon propane tank from Thrifty a few years back. It paid for itself in the first season. Deliveries have always been made within a couple days of placing an order until lately. Their price is usually the best around. It started last winter 2014. I ...
Entity
Categories: Fuel Companies
10, Report:
#1213066
Posted Date:
May 28 2015
Thrifty Propane Batavia, Ohio Thrifty Propane will not deliver my pre-paid propane....nor will they return phone calls Batavia Ohio
I have been trying to reach Thrifty Propane for six weeks. All you get is an operator. Never once did I get a call back. I started calling when we were at 35% .... we now have 5% propane. I have evening trying to get propane for six weeks. I finally got a confirmation sayi...
Entity
Categories: Unusual Rip-Off
11, Report:
#1214054
Posted Date:
May 27 2015
Thrifty Propane home owner new richmond Nationwide
My past fills from thrifty I have been told 5 to 10 business day which mean 2 weeks and it is always been 10 business days (two full weeks) even when I have ran out last year which I accept it was my fault. I was told it would be sooner and some one would call me back I have never...
Entity
Categories: Fuel Companies
12, Report:
#1212092
Posted Date:
May 27 2015
thrifty propane ripped off!!! partially filled jan 27, ran out in sub zero temps, but wants $300.00 to come for a pre-paid fill up!! husband in critical care with family coming in from out of state, waiting for 3 days. reynoldsburg Ohio
When coming in form the hospital where my husband is in critical care, the house was very cold--temp of 48*, Called the furnace repairman[$80.00] who found nothing wrong. I checked the propane tank thinking we couldn't possibly be out since they delivered on Jan, 27th. Much to my di...
Entity
Categories: Consumer Services
13, Report:
#1217742
Posted Date:
May 27 2015
Thrifty propane Shifty propane! Medina Ohio
Not going to say where I am but I am a delivery driver for this company, and you people are absolutely CORRECT! They do not care about the customers. When you place an order they don't even put you in the system for a few days to be delivered. Please do a search on level propane and...
Entity
Categories: Fuel Companies
14, Report:
#1210307
Posted Date:
May 27 2015
thrifty propane pre paid for propane will not deliver chatted three times only,said they would call back medina Ohio
pre paid for propane was getting low feb 16, chatted with a rep. she said they would call back.did not get a call..chatted the feb17 she said she would get with superviser...no call again..feb18 chatted again...no call..tryed to phone them..guess what no answer.they owe me 104 gal. ...
Entity
Categories: Customer
15, Report:
#1208792
Posted Date:
May 27 2015
Thrifty Propane Thrifty Propane sells you propane at discounted rates and then refuses to deliver! Medina Ohio
Thrifty propane has the worst customer service. After you prebuy propane they refuse to deliver it to you. When you try to get it delivered they hang up on you, disconnect you on the phone, are rude and refuse to communicate with you.
I was with Surburban propane for years and...
Entity
Categories: Advertising / Deceptive
16, Report:
#1205580
Posted Date:
May 27 2015
Thrifty Propane Never delivered propane found lower prices Baltimore, MD Nationwide
We ordered a propane refill. When it got down to 10% we started to call and ask WHEN they were coming. They said 5 -10- business day???? When we got to 5% we called daily and got the same shananigans. We finally said forget it and called around. We found a company willin...
Entity
Categories: Fuel Companies
17, Report:
#1120235
Posted Date:
May 27 2015
THRIFTY PROPANE CROOKS!!! Batavia Ohio
All I can say about these people are that they are crooks. My elderly parents prepay for their propane. During the recent cold snap they were told that it would be 7-10 days before they could have propane delivered. Now remember, it was already paid for. All I can figure is th...
Entity
Categories: Oil Companies
18, Report:
#1204787
Posted Date:
May 27 2015
Thrifty Propane Thrifty Propane did not deliver my propane and is holding $600 of my money Nationwide
On January 11, 2015 I placed an order with Thrifty Propane. On the order I indicated that I had been lax in monitoring my propane supply and the guage was currently reading zero (0), even though I still had propane. I received a call back from someone within 30 minutes, on a Sun...
Entity
Categories: Fuel Companies
19, Report:
#1153576
Posted Date:
Apr 30 2015
Thrifty Propane No service and now no refund will not accept calls or call back Nationwide
placed order for new propane service with Thrifty Propane. pre paid for service two and half months later no service no call to schedule. have since gotten another service. they will not take calls, return emails and just blow me off in chats. cannot get my money back. we are on our...
Entity
Categories: Consumer Services
20, Report:
#826526
Posted Date:
Apr 30 2015
Thrifty Propane Thrifty Propane of Medina Ohio Propane delivery fraud - Delivered 710 gallons and charged me for 800 gallons Medina, Ohio
On 16 Jan 2012, I checked my propane tank and it was at 9% full. I called Thrifty Propane an hour later. On 17 Jan 2012, delivery driver indicated that he delivered 800.5 gallons of propane when the actual amount was approximately 710 gallons. As I said, I had...
Entity
Categories: Utility Companies
21, Report:
#1125732
Posted Date:
Apr 30 2015
Thrifty Propane Never delivered my propane Newport Michigan
I have paid Thrifty Propane for propane to be delivered, Almost two weeks ago from the day of this complaint. Then I realized on a wednesday night I was out, and and called them Thursday morning. I was going to do the emergency delivery, and eat the fee. They told me not to, as we w...
Entity
Categories: Heating, Cooling & Ventilation
22, Report:
#1120854
Posted Date:
Apr 30 2015
Thrifty propane Propane supplier batavia Ohio
I also am a customer of Thrifty propane. Up until now I have always been very happy with the service. I have paid for propane. Approximately 180 gallons still remaining. I was running low and on January 17th I called and ordered a fill. I was told it would be about a week. Not an ...
Entity
Categories: Consumer Services
23, Report:
#1120551
Posted Date:
Apr 29 2015
Thrifty Propane Elderly Couple Taken Advantage of in Mt. Orab, Ohio Medina Ohio
My parents are elderly in their 80's and not in the best of health. My husband went over to clean the snow off their steps and walkways after a recent snow storm. Since they are unable to get out of the home on a regular basis my husband gets their mail, puts out their trash and doe...
Entity
Categories: Franchisors
24, Report:
#1118949
Posted Date:
Apr 29 2015
Thrifty Propane Emergancy price gouge troy Ohio
The company is despicable. My parents are 76 years old in Ohio. They pre-purchased Propane from Thrifty Propane. This week 01/22/14. They notice they were getting low on propane. Thrifty Propane told them it would be 7-10 days for delivery and if they wanted emergency delivery...
Entity
Categories: Questionable Activities
25, Report:
#1094947
Posted Date:
Apr 29 2015
Thrifty Propane refused to refund money paid for prepaid account of deceased father to elderly mother due to account being cancelled when home burned Medina ohio
In Janurary 2013 my parents home was destroyed by fire. They had no insurance so they lost everything. In February 2013 my father died from cancer. I called Thrifty Propane to cancel propane service because the home was no longer there and my elderly mother could not afford to r...
Entity
Categories: Surplus Buyers & Sellers