voiceofreason
North Carolina,#2Consumer Comment
Wed, April 04, 2012
Dollar Thrifty Car Rental and their agents must be looking now to emulate Enterprise Rentals.
These kind of fraudulent claims are an Enterprise specialty. Haven't seen too many reports here on the other rental agencies doing this.
Definitely have your insurer, plus your card issuer if they also provided coverage for rentals, fight this battle for you and insist they not cave in - that it is total bullcrap.
If Dollar Thrifty continues to dun you threaten to press fraud charges against them, and/or all their agents who have a documented hand in this claim.