- Report: #1125464
Complaint Review: Ticketmaster - www.ticketmaster.com Internet
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Ticketmaster
www.ticketmaster.com www.ticketmaster.com, Internet, USA
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www.ticketmaster.com
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Ticketmaster Live Nation LOCKED OUT www.ticketmaster.com Internet
I logged onto ticketmaster.com to purchase concert tickets for my daughter and her friend. The search continually came up "no tickets located, try again". I would click on "try again". After a number of attempts I began receiving an ERROR403 message. I was no longer able to access the website. Thus my daughter did not get tickets! However, loads of scalpers got them and promptly posted them on their websites!
I contacted Ticketmaster to file a complaint and was told that they would "unlock" my account. The customer service supervisor stated that I had tried too many times and the system automatically locks you out. He said it is to keep scalpers from getting tickets. I was OUTRAGED! I told him that it didn't stop scalpers, just honest people like myself! He forwarded me to another department where they stated they was nothing the could do. After raising a stink they look my info and IP Address and said they would clear it up. It is now more than twenty four hours since this occurred and I am still locked out of the ticketmaster website. They are an awful company. The problem is they are a monopoly when it comes to ticket sales. LOUSY customer service, and LOUSY management!
I will be filing a serious complaint with the Executive Offices of Ticketmaster. I will not allow this company to punish honest people, while scummy scalpers are putting $35 tickets online for $200!!!!
