- Report: #1061958
Complaint Review: Ticketmaster - Internet
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Author Not Confirmed
Why?
Ticketmaster
Internet, USA
Web:
ticketmaster.com
Categories:
Business Rating:
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Ticketmaster ticketmaster charged me, deducted money from my banj account, failed to issue tickets to event, refused to fix problem, refused to issue refund Internet
I ordered tickets through online form. My bank account was charged money for tickets. I failed to receive tickets. Ticketmaster called me to tell me there was a problem with delivery. I returned their call. They refused to help me. They refused to mail tickets to billing address. I am now out the money I paid and they are refusing to issue the tickets. They have also not offered a refund or any other solution. They are refusing to help me help them with the problem. I cannot imagine why there would be a peobkem with delivery. I verified my billing/shipping address was correct and so if they are having problems on their end it is due to internal issues under their sole control.At this point because they took my money and are refusing delivery of the goods they have committed fraud.
1 Updates & Rebuttals
Robert
Irvine,California,
Will Call
#2Consumer Comment
Tue, June 25, 2013
If Ticketmaster was trying to rip you off and commit fraud why would they even bother to call you to tell you there was a shipping problem? They could just play it off and just tell you that yep they shipped the tickets.
Perhaps they were willing to help you..you just didn't like the options. After all it could be totally understandable if you have 1 shipping issue, you could have 2. There are other ways to get tickets to you. You obviously have a computer so why couldn't they send you e-tickets? How about just leaving them at the venue at Will-Call for you.
