- Report: #180379
Complaint Review: TigerDirect - Miami Florida
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TigerDirect
TigerDirect.com Miami, 33144 Florida, U.S.A.
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TigerDirect Tiger Made Good on its Rebate - Sales Rep helped out Miami Florida
This is a follow up to my earlier complaint: I figured if I tried calling Sales at TigerDirect instead of Customer (dis)Service I might have more luck and avoid 20 minute hold times and being disconnected, as had happened 3 times.
This worked on the first try - I managed to speak with a senior sales representative, and explained that Onrebate.com wasn't letting me process a $50. rebate on their website that came with a product I'd bought. He was very helpful and waived the entire rebate hassle for me then and there. All the same, with what the hours of time I spent, and feeling ripped off, any satisfaction was certainly worth it.
I would recommend skipping Onrebate if you have issues, and try reaching Sales, which seems to be the most responsive department at Tiger.
Keith
NEW YORK, New York
U.S.A.
This worked on the first try - I managed to speak with a senior sales representative, and explained that Onrebate.com wasn't letting me process a $50. rebate on their website that came with a product I'd bought. He was very helpful and waived the entire rebate hassle for me then and there. All the same, with what the hours of time I spent, and feeling ripped off, any satisfaction was certainly worth it.
I would recommend skipping Onrebate if you have issues, and try reaching Sales, which seems to be the most responsive department at Tiger.
Keith
NEW YORK, New York
U.S.A.
