This is the worst business I have experienced in the U.S. after living for more than a decade. It totally changed my great impression of American and American businesses. In order to protect its own profit, this agency dared to act as an adjuster/insurance company, declined my claim in all sorts of way. And when I complained to Dept. of Insurance in Wyoming, Diane E. Martin dared to write to D.O.I. that she made the claim for me, which I have all the evidence that I made the claim myself. She never gave me any insurance company's information of that carrier. Berthoud Fair Deal Auto's, which shipped my car. There must be a lot of other lies in her letter responding to my complaint, but the Wyoming Law doesn't release their letters to us, which is ridiculous.
If you also want to complain to them, please refer to my complaint # 10-6605I. You can also try Federal Trade commission at www.ftc.gov, BBB Wyoming (it doesn't matter if it is not accredited there, or not registered), State Attorney General and of course, here on ripoffreport.com.
You can also try to reach me at (((ROR redacted))) ASAP, I will be more than willing to help you.