- Report: #960158
Complaint Review: Time Warner Cable - www.timewarnercable.com Internet
Reported By:
Upset_Customer -
South Portland, Maine, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Time Warner Cable
118 Johnston Road Portland, ME 04102 www.timewarnercable.com, Internet, United States of America
Phone:
207-253-2222
Web:
www.timewarnercable.com/
Categories:
Business Rating:
(0)
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Time Warner Cable Promotional Rate Increases mid-promotion www.timewarnercable.com, Internet
Time Warner Cable has increased my promotional rates 2 times in 6 months for a total of $10 a month. Not a huge sum of money but it's the principal. Based off other reports they do this frequently. I have to imagine they are taking advantage of a limited market in Maine where they are the only land based Cable company and there are few other options. Called for explanation and they only state "increased costs". Don't understand why they can violate terms of our agreement with a set cost for a set number of months.
Never in my life have I done business with such an untrustworthy company. Someone should start a class action lawsuit to show them it's a breach of contract and a poor way to operate a business!
Not to mention they're service is sub par and they charge more than Comcast. Poorly designed user interface, glitchy cable box that freezes and needs to be unplugged every few days, and an annoying constant lag.
Go with any other company beside them and thank me later.
Never in my life have I done business with such an untrustworthy company. Someone should start a class action lawsuit to show them it's a breach of contract and a poor way to operate a business!
Not to mention they're service is sub par and they charge more than Comcast. Poorly designed user interface, glitchy cable box that freezes and needs to be unplugged every few days, and an annoying constant lag.
Go with any other company beside them and thank me later.
