Complaint Review: Time Warner Cable - Madison Indiana

And if I want to skip going to the d**n cable office a month (it is a headache to go to that office, it seems as if it's always full of people trying to argue with the staff about why their bills are so high or why certain charges are on their bill. Go figure

hmmmm..same thing you do..you are such a little whiner. growup and be a parent. oh wait you cant because you are still in your kindergarten years brainwise going on about something YOU should have handled in the first place.

you must be a lousy parent to let your little whiney brat have his way all the time. grow a set grow up and SHUT UP. theresa a old saying around madison..like it or LEAVE. please follow that advice . ..oh and go buy some tampons , you gripe so much , must be your time of month.

Actually has some good ideas. As well, I am offended that you think all teenages 'lie, cheat and steal'. As a child and teenager, I was raised with morals and my mother NEVER let me watch TV save for a very few specific shows. As a teenager, I stole I think... twice? And both times I was punished and never stole again. I never lied, cheated or stole as a teenager. I had a strict curfew. I may not have children now but I would do exactly like my mom did when she had me - she PARENTED me. She controlled what I did and what I watched. Heck, we didnt even have Internet until I think 1998, and we only had videotapes to watch most of the time. So I think you should take away your sons' Tv. Children are too spoiled these days.

Does it hurt? I read a couple of your other remarks on here. Gosh, you're just Ms. Conviviality, aren't you? Everything in your life is someone else's fault. Everyone else has to look out for you so you don't do something stupid. Even now, it's all TW fault that you can't control your kid. TW should train you. TW should have a disclaimer. Blah, blah, blah. I know you won't believe this Bryce, but I actually know many kids and teenagers that don't do what your son did. In fact, almost all the kids I know don't do that sorta stuff. I know teenagers that actually address adults as Sir, Maam, Mr. XX Mrs. XXX. Astonishing, isn't it Bryce? Oh, btw, I'm 54 so I have a bit of experience with children. Then again, I can see the problem. You don't have any respect for your own child, ("winey kid" "brat") so how can anyone expect your child to respect you? You resort to name calling and such - what a grownup you are. I'm starting to feel sorry for you child. Then, you have issues with everyone who doesn't see it your way, don't you? I perused some of your other remarks on ROR! Hilarious, especially where you berate someone else on parenting. LOL! You're locked in your own little fantasy world where every one else is wrong, you're always right, and you're never responsible for anything. Remember, every one else has to look out for you. At this point Bryce, all can add is this: ""It must suck to be you.""

I had a late payment fee on this bill for $3.00. I've never had one before and I conclude this was due to the whiny kid sending my balance skyrocketing with on demand pornography. Just because an average gas price happens to be reported on a website does not mean that is what I am paying. I also buy my gas in Kentucky, so scurry off to look that one up. And I am the member of two gas station rewards programs, one for the station for when I buy and one for my gas card. So my per gallon cost is always way below three dollars in the end. And my car gives me satisfactory mileage, of at least 25mpg in the city. Which is not much of a city if you take the right routes. You are a corporate w***e. If you weren't you wouldn't have opened your mouth about this unless you were going to state that it was wrong for their tech to assure me that the problem was taken care of when it wasn't. Do you know what a DVR is? I guess you think it is a combination dvd/vcr. Why would I want to spend all day programming a vcr to record basic cable? Why would I want to spend all day shuffling video tapes? I can simply push a few buttons for ongoing series, or review the schedule for the whole week for incidentals I want to watch and have it all set for one week on one day. Why shouldn't I have a box? Why shouldn't I be able to access channels 120-150 that my tv won't pickup without that box? How is that relevant to you or this incident? It is none of your damned business how I spend my money or time. And I also choose to limit my interaction with the blood-sucking bank. I also will not give my banking or credit card info to a service provider. I know a person who had their bankcard on file with a satellite and that satellite company made a $400-something electronic charge at the bank, without permission. This caused headaches and all sorts of overdrafts. In the end, the satellite had to refund the money and pay the bank for the overdrafts. Corrected, but nothing I want to go through. Unlike some of us, I'm no corporate lapdog. If we all had time to watch commercials or be a slave to tv and sit down exactly when the show airs to watch it like you do, I guess I wouldn't need the dvr. And the cheapest dvd/vcr that Wal-mart had at christmas time was $60. We bought it, and it was originally the kid's christmas present for his room. His tv is SO old that it would not hook up to it without a $25 dollar part. We returned it and allowed him a DVR instead. Your basic cable may be cheap with no frills, but it is not what I choose to contract for. I also did not choose to have Time Warner extend a line of credit to my fifteen year old, and I certainly did not choose for them to keep it open after assuring me he could not access it. They should have a training program and/or disclaimer for customers. I know this is not the first time this has happened. And I bet the other customers it has happened to have given Time Warner a lot more hell than I have about it. A good company, a responsible company, SHOULD ANTICIPATE their customers problems and offer solutions and safeguards before they occur, and absolutely prevent them from ever happening again. RobandMar, I hope you print your comments and tuck them away somewhere safe. Then in two years, when your brats show themselves to be the hellions they're sure to turn into, YOU CAN EAT YOUR WORDS. They don't lie, steal, cheat or order porn because they are 10 and 12, you crackheads. Keep that attitude of yours into their teen years and they'll have a helluva easy time keeping you fooled. It is not my job to monitor my child every minute of everyday. He is old enough to stay home alone (as little as I let him) and I don't have to perform bed checks on him either. I also work, and sleep. This is what teenagers do: they lie, cheat and steal. Just wait and see. Random Joe: I was not receiving phone CALLS, I received a phone CALL. And when I did, I was immediately on the trail to find out why. And I received that call because the porno orders on my account shot the balance through the roof. If I had my regular balance for two months, I would have gone to pay the bill and heard nothing about it. Time Warner sure didn't care to call and nicely say to me, "now, are you aware that there have been $50 worth of charges in the past three days? And that several of those were for adult films?" And, Joe, I never claimed the caller was looking for a "handout," I said he "had his hand stuck out." And you may say "they had their hand stuck out" when they are asking you for money, no matter the reason.

Since all the other comments posted here have pretty much explained how this isn't a ripoff that you kid was able to access pornography, the last thing to discuss because you keep bringing it up is the phone calls you were receiving, telling you to pay up on your bill. Since you are the responsible parent you say you are...once your account with time warner goes deliquent for an amount of time, it's sent to a place called 'Collections'. This dept deals with accounts who are late. The information they possess is comprised of who they are calling and how much the account holder owes. You want more information, then call time warner, where your account is located. Collections means that they collect from you, since you are behind on your bill. They are not looking for a hand-out, they're looking to get this past due amount payed up in full. Protect yourself better in the future and chalk this down as a life lesson learned.

Unlike yourself. My kids do not lie, steal, or order porn because I monitor them! Try it sometime..... it is your job to know what your kids are doing every single minute of every single day, instead of wining and b%$@hing about how everyone else should do it for you. I don't have to lock my bedroom door or code all my boxes because I know what my kids are doing and I have installed values and morals in them. Don't insult my kids , sounds like they are angels compaired to yours (again.... because I PARENT THEM)!! You should try it sometime!

Unlike yourself. My kids do not lie, steal, or order porn because I monitor them! Try it sometime..... it is your job to know what your kids are doing every single minute of every single day, instead of wining and b%$@hing about how everyone else should do it for you. I don't have to lock my bedroom door or code all my boxes because I know what my kids are doing and I have installed values and morals in them. Don't insult my kids , sounds like they are angels compaired to yours (again.... because I PARENT THEM)!! You should try it sometime!

Unlike yourself. My kids do not lie, steal, or order porn because I monitor them! Try it sometime..... it is your job to know what your kids are doing every single minute of every single day, instead of wining and b%$@hing about how everyone else should do it for you. I don't have to lock my bedroom door or code all my boxes because I know what my kids are doing and I have installed values and morals in them. Don't insult my kids , sounds like they are angels compaired to yours (again.... because I PARENT THEM)!! You should try it sometime!

Unlike yourself. My kids do not lie, steal, or order porn because I monitor them! Try it sometime..... it is your job to know what your kids are doing every single minute of every single day, instead of wining and b%$@hing about how everyone else should do it for you. I don't have to lock my bedroom door or code all my boxes because I know what my kids are doing and I have installed values and morals in them. Don't insult my kids , sounds like they are angels compaired to yours (again.... because I PARENT THEM)!! You should try it sometime!

""Robert, if you're paying so many bills from home, why don't you know the exact cost of a stamp? "" My wife buys them. That was a guess on my part. Last time I purchased them I think they were 30 something cents. So it's 41 cents now. I forgot to mention the fee they hit you for when you're late - you pay every other month or there abouts, right? Seems to me you could keep the fee and spend 41 CENTS to mail it. Also, there is a value to your time - 5 minutes (maximum) to pay it versus your walk next door and pay it-and you stated there's a line of folks aguing about their bills. Your method is still more costly for you even though you're being smart and consolidating your trips. If they charge you $5 for being late and you go every other month, you're racking up $25 in late fees per year versus 41 X 12 = $4.92. Should I mention the TIME you save as well? Seems to me the 41 CENTS every month is the better deal ""And gas is not 3.40 a gallon here."" Nope, it's about $3.20 per gal (state wide) in Indiana depending on where you go. ""And I don't live in Buffalo where the population in the city is almost 300,000; I instead live in Madison, where the population is around 13,000. I could understand your thoughts about driving across Buffalo to get to a cable office compared to little Madison. "" All the big box stores and grocers offer a "bill pay" at their customer service counters, so I would have to go about 1 mile to stand in line while others cry about their bills to pay it. My time is worth considerably more than the time it takes to go to customer service, wait my turn, pay it, and then go about my other business and SO IS YOURS. ""I can save my .52 and put that towards extra gas I had to use to go in the direction of Big Lots."" Even at your bargain price of $3.20 a gallon, you're not paying your bill in a cost effective way. ""If we all could sit around the house all day defending corporate whores and be on their payroll we wouldn't need the DVR, but we have other priorities in life."" I don't defend any corporate whores and I'm self employed. In fact, I'm pretty darn vocal about the illegal actions of many debt collectors and creditors. NEED a DVR??? That's pretty telling. You can go to Kmart or wally world and purchase a combo DVD player/VCR for about $49 (when they're on sale.) You'd recoup that cost and then some in 12 months if you reduced your service to BASIC. TW offers analog service. It's a basic plan. Very cheap with no frills. ""If you are correct about what cable options I should subcribe to, maybe Time Warner should have to have all sorts of disclaimers and training if you have children and the house and a cable box. Or perhaps not allow people with children in the house to have it, at all. OOOhh, but then we get back onto the subject of it being their fault he accessed the pornography, since they clearly have no such rules."" Do you see what you typed?? We should have a disclaimer for everything because folks don't perform due diligence or lack common sense? You need TRAINING to ask questions from a service provider before you enter into a service contract? C'mon now. ""Fact is, their tech should not have told me no such zero credit limit existed. He was clearly trying to make me keep the ability to order pay per view so they could rake in some cash, no matter the consequences. Since I finally did find an honest tech, I now no longer have to worry about what my whiny kid is watching, as they PLACED THE BLOCK FROM THEIR CALL CENTER."" Perhaps not but, based on your report, you have plenty of other things to worry about with your child. Fact is, if he were MY KID, the TV in his room (cable box and all) would be gone and he wouldn't get it back until he earned the privilege, and THAT is the root of your problem. A lack of significant consequences when your "whiny kid" breaks your rules.

Oh yeah, he knew better. And he has a job, but I am now in the process of making him obtain a better paying job, with more hours, especially since summer is coming on. He's not only going to be paying for that but other things as well. You can take things away from him, but it doesn't phase him. He WILL make you so miserable when you deprive him that it is better to carefully choose what you will deprive him of. And he would be back in my room trying to watch channels he can't get without a box. He's already restricted from having company at the house (the kids here all seem to be lazy, whiny and insubordinate, and I know several of their parents professionally and socially, you'd never think to blame them for their kids, I BLAME THE PERVASIVE CORPORATE CULTURE THAT TEACHES EVERYONE TO BE A CUTTHROAT w***e NOWADAYS), and once you take absolutely everything from him he has absolutely no incentive to not get into more trouble. You must juggle the restrictions, (i.e., take away the computer awhile, let him back on, then say he will have no guests for awhile, while easing the computer restriction). So he won't be losing the box. Everyone seems to forget that the pay per view problem will not be happening again, SINCE THE CALL CENTER REMOTELY PLACED THEIR BLOCK ON ORDERING.

If the little jerk abuses the PRIVELEDGE of having a TV in his room, pull the TV OUT of his room. Make him earn the money it cost for his little adventure AND repay his parent. I think you also have bigger issues about him "pilfering in the dressers or desks". That why they call it PARENT. You stated the tech went over everything and explained everything with you. You could have put a $5 limit on your box. I know how you feel. My granddaughter ran up a $275 phone bill at her mother's house. When she came to live with us, I paid AT&T $5 a month to put a block, to not allow ANY long distance or other charges on our phone bill. Don't feel too bad. I saw where some husband ran up an $800 bill in a month, while out of work. The wife divorced him over it. They couldn't pay their bills to begin with.

Robert, if you're paying so many bills from home, why don't you know the exact cost of a stamp? And my cable office is right next to Big Lots, which I need to go to and stock up on cleaning supplies and other odd items. Just as I don't need to go to Big Lots very frequently, I don't need to go to the Cable Company very frequently either. And gas is not 3.40 a gallon here. And I don't live in Buffalo where the population in the city is almost 300,000; I instead live in Madison, where the population is around 13,000. I could understand your thoughts about driving across Buffalo to get to a cable office compared to little Madison. I have to go to Big Lots, and that equals gas, wear and tear and the like. I can save my .52 and put that towards extra gas I had to use to go in the direction of Big Lots. If we all could sit around the house all day defending corporate whores and be on their payroll we wouldn't need the DVR, but we have other priorities in life. If you are correct about what cable options I should subcribe to, maybe Time Warner should have to have all sorts of disclaimers and training if you have children and the house and a cable box. Or perhaps not allow people with children in the house to have it, at all. OOOhh, but then we get back onto the subject of it being their fault he accessed the pornography, since they clearly have no such rules. Fact is, their tech should not have told me no such zero credit limit existed. He was clearly trying to make me keep the ability to order pay per view so they could rake in some cash, no matter the consequences. Since I finally did find an honest tech, I now no longer have to worry about what my whiny kid is watching, as they PLACED THE BLOCK FROM THEIR CALL CENTER.

Robert, if you're paying so many bills from home, why don't you know the exact cost of a stamp? And my cable office is right next to Big Lots, which I need to go to and stock up on cleaning supplies and other odd items. Just as I don't need to go to Big Lots very frequently, I don't need to go to the Cable Company very frequently either. And gas is not 3.40 a gallon here. And I don't live in Buffalo where the population in the city is almost 300,000; I instead live in Madison, where the population is around 13,000. I could understand your thoughts about driving across Buffalo to get to a cable office compared to little Madison. I have to go to Big Lots, and that equals gas, wear and tear and the like. I can save my .52 and put that towards extra gas I had to use to go in the direction of Big Lots. If we all could sit around the house all day defending corporate whores and be on their payroll we wouldn't need the DVR, but we have other priorities in life. If you are correct about what cable options I should subcribe to, maybe Time Warner should have to have all sorts of disclaimers and training if you have children and the house and a cable box. Or perhaps not allow people with children in the house to have it, at all. OOOhh, but then we get back onto the subject of it being their fault he accessed the pornography, since they clearly have no such rules. Fact is, their tech should not have told me no such zero credit limit existed. He was clearly trying to make me keep the ability to order pay per view so they could rake in some cash, no matter the consequences. Since I finally did find an honest tech, I now no longer have to worry about what my whiny kid is watching, as they PLACED THE BLOCK FROM THEIR CALL CENTER.

Robert, if you're paying so many bills from home, why don't you know the exact cost of a stamp? And my cable office is right next to Big Lots, which I need to go to and stock up on cleaning supplies and other odd items. Just as I don't need to go to Big Lots very frequently, I don't need to go to the Cable Company very frequently either. And gas is not 3.40 a gallon here. And I don't live in Buffalo where the population in the city is almost 300,000; I instead live in Madison, where the population is around 13,000. I could understand your thoughts about driving across Buffalo to get to a cable office compared to little Madison. I have to go to Big Lots, and that equals gas, wear and tear and the like. I can save my .52 and put that towards extra gas I had to use to go in the direction of Big Lots. If we all could sit around the house all day defending corporate whores and be on their payroll we wouldn't need the DVR, but we have other priorities in life. If you are correct about what cable options I should subcribe to, maybe Time Warner should have to have all sorts of disclaimers and training if you have children and the house and a cable box. Or perhaps not allow people with children in the house to have it, at all. OOOhh, but then we get back onto the subject of it being their fault he accessed the pornography, since they clearly have no such rules. Fact is, their tech should not have told me no such zero credit limit existed. He was clearly trying to make me keep the ability to order pay per view so they could rake in some cash, no matter the consequences. Since I finally did find an honest tech, I now no longer have to worry about what my whiny kid is watching, as they PLACED THE BLOCK FROM THEIR CALL CENTER.

Robert, if you're paying so many bills from home, why don't you know the exact cost of a stamp? And my cable office is right next to Big Lots, which I need to go to and stock up on cleaning supplies and other odd items. Just as I don't need to go to Big Lots very frequently, I don't need to go to the Cable Company very frequently either. And gas is not 3.40 a gallon here. And I don't live in Buffalo where the population in the city is almost 300,000; I instead live in Madison, where the population is around 13,000. I could understand your thoughts about driving across Buffalo to get to a cable office compared to little Madison. I have to go to Big Lots, and that equals gas, wear and tear and the like. I can save my .52 and put that towards extra gas I had to use to go in the direction of Big Lots. If we all could sit around the house all day defending corporate whores and be on their payroll we wouldn't need the DVR, but we have other priorities in life. If you are correct about what cable options I should subcribe to, maybe Time Warner should have to have all sorts of disclaimers and training if you have children and the house and a cable box. Or perhaps not allow people with children in the house to have it, at all. OOOhh, but then we get back onto the subject of it being their fault he accessed the pornography, since they clearly have no such rules. Fact is, their tech should not have told me no such zero credit limit existed. He was clearly trying to make me keep the ability to order pay per view so they could rake in some cash, no matter the consequences. Since I finally did find an honest tech, I now no longer have to worry about what my whiny kid is watching, as they PLACED THE BLOCK FROM THEIR CALL CENTER.

here is what I suggest: I assume your 15 year old KNEW better than to order anything without your permission. Remove the cable box from his room, place a lock on any porn purchases on your cable through Time Warner. Make the 15 year old get a job and pay the charges on the cable bill.

""I will not pay $20 for a box of checks just to mail them across town, nor will I waste a stamp to mail something I can easily drive to."" 200 checks printed for about $20 = 10 cents each, stamp about 42 cents. Envelop = free, provided by TW with monthly bill. Total cost to send payment by mail = 52 cents. Gas is about $3.40 a gallon and you think it's cheaper to DRIVE across town than to use a 44 cent stamp and mail a check? Then there is the additional burden of vehicle wear and tear, maintenance, insurance. We have an F-150 and a car, and we never drive anywhere to pay a bill - it's always cheaper to mail a payment in. Also, we have free interest earning checking accounts. ""My time saved by going every other month or when I have time is worth more than that meager fee."" Your saving time? How is that? Ya gotta get the cash, grab the keys, drive over there, park, get in line, pay, and then reverse the process to get back home. I save time by sitting down, write the check, seal the payment stub and check into the envelope that TW provides with the bill, pop a stamp on the envelope and stick it in our my mail box. The mail carrier picks it up when she delivers the mail. It takes me 5 minutes of effort (maximum) to get the bill paid verses how much time it takes you to drive across town to pay it? IMO you have a very incorrect perception of what choices actually SAVE you money. You should stop blaming others for your choices. Also, we have time warner cable BASIC service to 3 TVs (analog service); NO DVR, NO cable box, and NO PAY PER VIEW CAPABILITY. Perhaps you should reduce your service package to BASIC and then you won't have to worry about what your undisciplined kid is ordering because he won't be able to order anything.

You don't think it's a ripoff that their tech tells me that they cannot place what they call a "zero credit limit" on my account? Then another one tells me exactly how to do it? It's not a ripoff that that same tech walked me through blocking the channels and assured me nothing could be bought and then I am told by the other tech, that "yeah, it looks like anyone could buy anything on that box." Even after the first tech assured me I was safe! They want your children to incurr charges at $12 a pop for as long as they can fool you into letting it happen. I'm sure they like to see that a lot better than seeing that your kid bought Alvin and the Chipmunks for $4. I never had my hand stuck out to them to forgive the charges. Yeah, they do know exactly which d**n box the orders came from too. I've had to have my box reset and they know he serial numbers to differentiate the two. And it is a ripoff for them to call me with their hand stuck out for money without being able to tell me anything about my account. The only reason he was calling was because my whiny kid shot my account balance through the roof with their easy-access porno. I guess I should just pay whatever some guy tells me I owe without looking into it. The company's always right, eh Robert? And if I want to skip going to the d**n cable office a month (it is a headache to go to that office, it seems as if it's always full of people trying to argue with the staff about why their bills are so high or why certain charges are on their bill. Go figure.), I can. I don't have any of my necessary utilities shut off, nor any of my luxury services such as internet or cable. I will not pay $20 for a box of checks just to mail them across town, nor will I waste a stamp to mail something I can easily drive to. It none of Robert's damned business. Seems like the cable company is fine with the arrangement, they give me a nominal late fee and are happy to get the money for providing me with one more service. My time saved by going every other month or when I have time is worth more than that meager fee. Robert, how many corporate payrolls are you on? Seems like all you ever have to say is in defense of the company on this site. You have no business on this site if you think all of these companies do no wrong, ever. RobandMar01, gloat while you can. Those golden children of yours are right on the eve of being your nightmares. I hope you enjoy the punishment they are sure to have in store for you. And you're going to deserve every sneaky, lying word that is uttered from their mouth. And you are wrong about "A" they cannot block pay-per-view from their call center. The second tech told me how to get it blocked, and then the administration did it for me. And again, if someone calls me not knowing a damned thing about the account they are calling about, I will tell them to kiss my a*s. And random joe, I'd like to hear exactly what you would say to my kid about the material being inappropriate to view. Once he's 18 he can view whatever he pleases. But I won't have it in my house, on my dime. And I won't have him distributing this overpriced crap to his friends for their parents to call me about. He doesn't need some sort of weird guilt complex to deal with because he wants to view porn. Just not on my dime, or through me.

Holy cow!! A) "I tell them I need for there to be absolutely no access to pay-per-view in my home" a pin can only be set up from in the house using the remote control...can not be done by the call center. Also parental controls can only be set up in the home on the box by using the remote. B)"I cuss him and tell him to not call me back unless he can tell me something other than have his hand stuck out for money." How rude! WTF gives you the right? C)"Time Warner knew this box was going into a fifteen year old's room, behind a door that (surprisingly!) can be shut, where adults cannot see what is going on" That is why you are the parent...act like it and stop expecting other people to do it for you. If you can (or will not) do it why should anyone else? D) Ondemand is NOT run by Time Warner... time warner just contracts them to provide the PPV service. If you didn't like the content you should have set up a purchase PIN and parental (hence the word) controls. YOU are the adult it is your responbiablity to make sure you son can " not access pornography 24/7 from this box, with the push of a couple of buttons." and " And oh, since he is a fifteen year old boy, that is probably needing masturbatory fuel, you may want to restrict this box." ... do it with a pin and parental controls because you are the parent! You cuse and them and expect them to parent your kids (I am a mom and have a 12 and 10 year old and they would never dream of doing this....I raised them to respect me and not be sneaky or lie)... wth is next? Do you want them to pay child support too? Grow up and be a parent!

Holy cow!! A) "I tell them I need for there to be absolutely no access to pay-per-view in my home" a pin can only be set up from in the house using the remote control...can not be done by the call center. Also parental controls can only be set up in the home on the box by using the remote. B)"I cuss him and tell him to not call me back unless he can tell me something other than have his hand stuck out for money." How rude! WTF gives you the right? C)"Time Warner knew this box was going into a fifteen year old's room, behind a door that (surprisingly!) can be shut, where adults cannot see what is going on" That is why you are the parent...act like it and stop expecting other people to do it for you. If you can (or will not) do it why should anyone else? D) Ondemand is NOT run by Time Warner... time warner just contracts them to provide the PPV service. If you didn't like the content you should have set up a purchase PIN and parental (hence the word) controls. YOU are the adult it is your responbiablity to make sure you son can " not access pornography 24/7 from this box, with the push of a couple of buttons." and " And oh, since he is a fifteen year old boy, that is probably needing masturbatory fuel, you may want to restrict this box." ... do it with a pin and parental controls because you are the parent! You cuse and them and expect them to parent your kids (I am a mom and have a 12 and 10 year old and they would never dream of doing this....I raised them to respect me and not be sneaky or lie)... wth is next? Do you want them to pay child support too? Grow up and be a parent!

Holy cow!! A) "I tell them I need for there to be absolutely no access to pay-per-view in my home" a pin can only be set up from in the house using the remote control...can not be done by the call center. Also parental controls can only be set up in the home on the box by using the remote. B)"I cuss him and tell him to not call me back unless he can tell me something other than have his hand stuck out for money." How rude! WTF gives you the right? C)"Time Warner knew this box was going into a fifteen year old's room, behind a door that (surprisingly!) can be shut, where adults cannot see what is going on" That is why you are the parent...act like it and stop expecting other people to do it for you. If you can (or will not) do it why should anyone else? D) Ondemand is NOT run by Time Warner... time warner just contracts them to provide the PPV service. If you didn't like the content you should have set up a purchase PIN and parental (hence the word) controls. YOU are the adult it is your responbiablity to make sure you son can " not access pornography 24/7 from this box, with the push of a couple of buttons." and " And oh, since he is a fifteen year old boy, that is probably needing masturbatory fuel, you may want to restrict this box." ... do it with a pin and parental controls because you are the parent! You cuse and them and expect them to parent your kids (I am a mom and have a 12 and 10 year old and they would never dream of doing this....I raised them to respect me and not be sneaky or lie)... wth is next? Do you want them to pay child support too? Grow up and be a parent!

Holy cow!! A) "I tell them I need for there to be absolutely no access to pay-per-view in my home" a pin can only be set up from in the house using the remote control...can not be done by the call center. Also parental controls can only be set up in the home on the box by using the remote. B)"I cuss him and tell him to not call me back unless he can tell me something other than have his hand stuck out for money." How rude! WTF gives you the right? C)"Time Warner knew this box was going into a fifteen year old's room, behind a door that (surprisingly!) can be shut, where adults cannot see what is going on" That is why you are the parent...act like it and stop expecting other people to do it for you. If you can (or will not) do it why should anyone else? D) Ondemand is NOT run by Time Warner... time warner just contracts them to provide the PPV service. If you didn't like the content you should have set up a purchase PIN and parental (hence the word) controls. YOU are the adult it is your responbiablity to make sure you son can " not access pornography 24/7 from this box, with the push of a couple of buttons." and " And oh, since he is a fifteen year old boy, that is probably needing masturbatory fuel, you may want to restrict this box." ... do it with a pin and parental controls because you are the parent! You cuse and them and expect them to parent your kids (I am a mom and have a 12 and 10 year old and they would never dream of doing this....I raised them to respect me and not be sneaky or lie)... wth is next? Do you want them to pay child support too? Grow up and be a parent!

From what I read, I think you need to stop pointing at other people/companies for your lack of attention. The point that if you brought a magazine home and left it for your kid to see with 'naughty' pictures is correct because you were careless with it. This would be the same as if you borrowed a 'dirty' magazine from a friend and left it lying around for your child to see. You are still responsible for keeping it away from the child since you were the 'caretaker' of the magazine. Do you see where I'm going with this? The name on your contract with Time Warner is YOUR name. You are the own paying on the account and therfore responsible for it. If YOU don't block certain channels or go through the motions to ensure your child isn't able to access this filth from cable, guess who's responsible? YOU. Don't think that companies exist to take the responsibility of parenting away from the parents, Time Warner isn't going to babysit your kid while you're away. They are going to provide your house with service and if your kid is intelligent enough to navigate cable and order dirty movies, then ground him and take away the dvr and anything else that would entice him to break the rules. (if you have any) Please take the time to explain to your kid why this is innappropriate to view and punish him when he does. Don't make a habit of blaming others for your mistakes. This is not a ripoff, just another attempt at trying to be a victim. Grow up.

Who insists on going to McDonalds while you are verbally abusing the staff? Guess what? YOU are responsible for what your kid watches. YOU are responsible for allowing him to have access to these channels even if he "complained incessantly that he could not get higher channels on his tv without a DVR." When are you going to take responsibility for your own actions and quit blaming others? If you don't want your kids watching porn, get rid of the cable. That way you won't have to worry about skipping "paying bills some months and pay last month's and the current this month."

Or did it appear that the order was placed by the account owner? I doubt that you will be able to charge them with providing adult material to a minor. You may have to actually do some active parenting and take the television out of his room until he can demonstrate the ability to follow your rules.