- Report: #336938
Complaint Review: Timeshare Solutions - Henderson Nevada
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Author Confirmed
Why?
Timeshare Solutions
1000 N Green Valley Pkwy Henderson, 89074 Nevada, U.S.A.
Phone:
702-733-1477
Web:
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Timeshare Solutions, Fairfield Resales, Fairfield Network, The Market Scam us out of our money by promising that they could sale our timeshare and that they had a buyer. Henderson Nevada
On July 228, 2005, Mike Olsen from The Market called and said he could sell our timeshare. We agreed to let them sell 203,000 points at Fairfield Royal Vista at Pomano Beach, Fl for a price of $19,900.00 and 154,000 points at Farifield Nashville at Nashville, TN for a price of $16,900.00. We paid them $398.00 and was told that if they didn't sell in 6 months we would have our money refunded back to us. I called after the 6 months were up and was told that we qualified for a reund and that the check would be cut the 1st of March, 2006. I waited for the check, nothing, I , then called again and I left a mesage and they sent me a letter saying I wasn't intitled to the money because it was a one time fee and it was nonrefundable. So we lost that money. The owner was Bill Armstrong.
On September 14, 2006, Bill Elis aka Bill Armstrong called and talked to us about selling our timeshares at Royal Vista, Nashville, Daytona for a Price of $77.350.00 with an up front fee of $99.00. We never heard anything until Bill ELis called again on September 26, 2007 and told us he had a buyer and that we would have to help pay on the closing cost which we put on our credit card for $1200,00. I questioned this because it sounded to good to be true. We reluctantly signed the papers and sent them back and was told that the deal would go through before Thanksgiving 2007 . I called again in December and Bill Elis said the it was going to take awhile longer but everything was going like he said the would. We sent and email and was told that Bob Downey was handling the case that Bill Elis had retired. Bob downey called and said we have have the papers by February 19, 2008. We called and told them we weren't going to sell all of our points and he said that they were already sold and we told them we hadn't signed any papers to that regard. He siad he would have to check with someone and see if that could be handled that way. He called back and said rhat we would be able to keep the amount of points that we wanted and they would sell the rest. We were told that we would have the papers by March 10, 2008. We went one vacation for a week and when we came back there wasn't any papers in our mail so I called them again and the phone number had been disconnected. These people should be sent to jail for the rest of their lives for scamming innocent people out of their hard earned money. Like a fool, we let them take us for a total of $1697.00. There ought to be a way that they should have to pay us back our money.
John
LaGrange, Kentucky
U.S.A.
On September 14, 2006, Bill Elis aka Bill Armstrong called and talked to us about selling our timeshares at Royal Vista, Nashville, Daytona for a Price of $77.350.00 with an up front fee of $99.00. We never heard anything until Bill ELis called again on September 26, 2007 and told us he had a buyer and that we would have to help pay on the closing cost which we put on our credit card for $1200,00. I questioned this because it sounded to good to be true. We reluctantly signed the papers and sent them back and was told that the deal would go through before Thanksgiving 2007 . I called again in December and Bill Elis said the it was going to take awhile longer but everything was going like he said the would. We sent and email and was told that Bob Downey was handling the case that Bill Elis had retired. Bob downey called and said we have have the papers by February 19, 2008. We called and told them we weren't going to sell all of our points and he said that they were already sold and we told them we hadn't signed any papers to that regard. He siad he would have to check with someone and see if that could be handled that way. He called back and said rhat we would be able to keep the amount of points that we wanted and they would sell the rest. We were told that we would have the papers by March 10, 2008. We went one vacation for a week and when we came back there wasn't any papers in our mail so I called them again and the phone number had been disconnected. These people should be sent to jail for the rest of their lives for scamming innocent people out of their hard earned money. Like a fool, we let them take us for a total of $1697.00. There ought to be a way that they should have to pay us back our money.
John
LaGrange, Kentucky
U.S.A.
1 Updates & Rebuttals
Bob
Las Vegas,Nevada,
U.S.A.
Still in Business and likely thriving
#2UPDATE EX-employee responds
Wed, July 16, 2008
It is sad to say, however "Buyer Beware". Bill Armstrong has been at this a long time and will appeal to greed and hope. Those two factors are essential to any telemarketer. Few people wish to keep their timeshare and would love to get out from under the recurring fees. Many people who are "sold" have been ripped off before by other companies that also suggest, even promise that they can sell your timeshare. Bill has learned to offer a guarantee. However, when reviewed carefully it doesn't do a d**n thing. Below is the wording that he has used in the past. "THIS IS A ONE TIME FEE FOR ADVERTISEMENT. a facsimile signed copy of this agreement is deemed an original. If another company sells your timeshare within 10% of the listed price, The Market will refund 100% of your fee. If not sold within ___ months from date of agreement, all DEPOSITS will be refunded. For the ___ month agreement to apply, the agreement must be returned within 14 days of the agreement date." The 14 day "clause" is a ruse to get your signature documenting that you knew what you were agreeing to. This simply makes it difficult to then dispute the charges with the Merchant Account. In most cases, with your signature they will not reverse the charges. Notice also that the guarantee clearly states that this is a FEE for advertising. By placing your property on his website he has legally fulfilled his agreement. He does agree to refund your FEE provided that it sells within 10% of the listed value. However, the value is always inflated to ensure that this would be nearly impossible even IF you could unload it yourself. He then states that all DEPOSITS will be returned. Problem is you didn't give a deposit. You paid an advertising FEE. He has likley moved his office again. I notice that the consumer who filed this report listed Bill's office as in Henderson. This may be true now. He lives in Henderson but has moved at least twice in the past two years. This is probably a yearly expectation. However, if you wanted to confront Bill you could likely find him at one of his favorite watering holes, The Tuscany Casino (perhaps Green Valley Ranch now). He'll be there and spending your hard-earned money too. Count on that.
