Bob
Las Vegas,#2UPDATE EX-employee responds
Wed, July 16, 2008
It is sad to say, however "Buyer Beware". Bill Armstrong has been at this a long time and will appeal to greed and hope. Those two factors are essential to any telemarketer. Few people wish to keep their timeshare and would love to get out from under the recurring fees. Many people who are "sold" have been ripped off before by other companies that also suggest, even promise that they can sell your timeshare. Bill has learned to offer a guarantee. However, when reviewed carefully it doesn't do a d**n thing. Below is the wording that he has used in the past. "THIS IS A ONE TIME FEE FOR ADVERTISEMENT. a facsimile signed copy of this agreement is deemed an original. If another company sells your timeshare within 10% of the listed price, The Market will refund 100% of your fee. If not sold within ___ months from date of agreement, all DEPOSITS will be refunded. For the ___ month agreement to apply, the agreement must be returned within 14 days of the agreement date." The 14 day "clause" is a ruse to get your signature documenting that you knew what you were agreeing to. This simply makes it difficult to then dispute the charges with the Merchant Account. In most cases, with your signature they will not reverse the charges. Notice also that the guarantee clearly states that this is a FEE for advertising. By placing your property on his website he has legally fulfilled his agreement. He does agree to refund your FEE provided that it sells within 10% of the listed value. However, the value is always inflated to ensure that this would be nearly impossible even IF you could unload it yourself. He then states that all DEPOSITS will be returned. Problem is you didn't give a deposit. You paid an advertising FEE. He has likley moved his office again. I notice that the consumer who filed this report listed Bill's office as in Henderson. This may be true now. He lives in Henderson but has moved at least twice in the past two years. This is probably a yearly expectation. However, if you wanted to confront Bill you could likely find him at one of his favorite watering holes, The Tuscany Casino (perhaps Green Valley Ranch now). He'll be there and spending your hard-earned money too. Count on that.