Complaint Review: Timothy J. Shin Newport Motor Newport Motors Concept Cars And Trucks 1 Min Approval - Lynwood Washington

Dear Jeremy: First of all, your transaction was NOT A BAIT AND SWITCH deal. You came to our dealership on an Audi TT and you left the dealership with the car you came to buy. How is that a Bait And Switch? I would understand your point if you came to the dealership on an Audi TT and then we sold you a Ford Focus. Then it would be a bait and switch. We never made an attempt to switch you to another vehicle. You got what you came to buy. As for being unethical, you are biting the hands that feed you. As you stated, your credit is horrible because you burned every banks that extended credit to you. Your justification for your bad credit is based off your bad decisions. With your credit, you can not get financing from any banks. Even if you do get financing, you will be paying 29.99% interest. Newport Motors was the only dealership that gave you a second chance to buy the vehicle you wanted. Newport Motors took a risk by holding your two checks and not charging you interest. You were the one that proposed this payment plan and we went along with it. You first payment was deposited as agreed. But your second check, we had to hold off two extra weeks for you to make the funds good. So you did not make good on your words. We took a one time risk on you to help you out, and in return, you are going around and bad mouthing the dealership. Who is unethical? Your trade-in was a 1992 Acura Legend with 165,586 miles. The Fair Kelly Blue Book trade-in value for your vehicle is $1200. We gave you $3000 for your trade-in. I think that is more than fair. Regardless how much you spend to fix your vehicle, your trade-in is based on book value. Just because you spent $10,000 to fix your vehicle does not make your vehicle worth $10,000. You got more than what your trade-in was worth. I don't see why you should be complaining. The first Audi TT you bought, one of the fan belt broken. This was unpredictable. No mechanic can predict when a fan belt would break. Unfortunately, it did. We gave you two options. One option was for us to fix it at no cost to you. The other option was to trade it in for the newer 01 Audi TT which is little bit more money. These were the options that was available to you, we never forced you either way. You chose to trade it in since you didn't want to wait for it to be fix. As you know, used vehicle are Sold As Is in the State of Washington. Once you drive a vehicle off the lot, and the vehicle breakdown, the dealership is not liable. Dealership are not obligated to fix the vehicle for you. As a courtesy, we work with you to resolved the problem. We did not leave you in the cold. Most other dealerships would of told you to go fix it yourself. Even with good customer services, you still don't appreciated. The real issue you have with Newport Motors was that we were not willing to financed you the second time around. Just because we took a risk on you the first time does not obligate us to do it again. The first time around, we took a $11,000 risk to sell you a vehicle just to help you out. But now, you want to buy a $32000 cars and you want to give us hold checks for the purchase. That is just not acceptable. No dealership or any kind of business would allow you to give them hold checks for the purchase. Especially with that large amount for the purchase. Just because we did not go along with your payment plan, you accused us off being a ripoff, scam and bait and switch. Also by you coming to the dealership yelling, cursing and threatens the dealership does not help your cause. Good luck to you and next time, when someone help you out, be appreciative not repay them back with vengeance. Newport Motors