- Report: #1489211
Complaint Review: TireRack - South Bend Indiana
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Author Not Confirmed
Why?
TireRack
7101 Vorden Parkway South Bend, 46628 Indiana, United States
Phone:
800-428-8355
Web:
TireRack.com
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Business Rating:
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TireRack GoodYear Credit Card Advertised purchase with six months same as cash program which the company refuses to honor. South Bend Indiana
On 09/10/2019 I purchased four (4) tires from TireRack.com I applied and received a GoodYear Credit card in order to take advantage of the six months same as cash offer through GoodYear. The first indication that this was a scam came with the instructions I received to obtain my rebates which were printed in an almost ineligeble piece of paper which had been photocopied numerous times (almost impossible to read) with font so small that it required the use of a magnifying glass to read. I took the time to patiently decipher the instructions to complete all the requirements.
When I received my first statement I noticed that I was charged interest, no six months same as cash had been applied. I called TireRack and was told this was a GoodYear Credit Card Services mistake. I offered to provide documentation showing their error, but both businesses sent me back to each other refussing to correct the mistake. For the last three (3) months I had complained every month to TireRack and GoodYear Credit Card Services but neither one wants to take responsibility. I am now convinced this whole TireRack /GoodYear Credit Card program is a scam, a typical bait and switch tactic. Shame on TireRack and GoodYear Credit cards. Beware!
1 Updates & Rebuttals
Martin
PENSACOLA,Florida,
United States
UPDATE ON MY COMPLAINT
#2Author of original report
Sat, December 28, 2019
This week I received a letter from GoodYear Credit Card Services indicating that they will honor the six months same as cash offer from TireRack. In the next 60 days I suppose to see the change in a monthly statement. Apparently, the third time was a charm and the young man I talked to at the GoodYear did his job. I will advise when the change has taken place.
