- Report: #109712
Complaint Review: Tivo - ALVISO California
-
Author Not Confirmed
Why?
Tivo
P.O. BOX 2160 ALVISO, 95002-2160 California, U.S.A.
Phone:
800-352-1075
Web:
N/A
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Tivo rebate ripoff Denial after submitting rebate form. ALVISO California
After purchasing a Tivo unit from Good Guys, I submitted the rebate form with all the information
inserted.
I received a denial stating that I had failed to cut out and include the UPC code from the box. This is true, I had installed the unit after the trash company had p/u the discarded box. I called Good Guys and asked for their assistance explaining to Tivo of the circumstances, the reply from Tivo was that they look at these matters on a case by case basis.
So, I wrote to Mr. Ramsey to explain the facts of my claim including all the serial numbers and sales receipt from Good Guys, but not even the courtesy of a reply.
Ed
Carlsbad, California
U.S.A.
inserted.
I received a denial stating that I had failed to cut out and include the UPC code from the box. This is true, I had installed the unit after the trash company had p/u the discarded box. I called Good Guys and asked for their assistance explaining to Tivo of the circumstances, the reply from Tivo was that they look at these matters on a case by case basis.
So, I wrote to Mr. Ramsey to explain the facts of my claim including all the serial numbers and sales receipt from Good Guys, but not even the courtesy of a reply.
Ed
Carlsbad, California
U.S.A.
